Vitxi Wizard - Database - "Could not connect. Please check your settings"

Hi there,

I’m trying to migrate Vital to a new server, first of all I’m trying to prepare the new server. Upon trying to follow the Vitxi wizard, I fail at the first step of database setup.

Just for some info, Vitxi is running on the same server.

I did try and re-install, uninstall and install via CLI but no joy.

I’ve tried and following the solution posted in this thread but no joy either.

When running the following command:

vitxi optimize && vitxi logs:clear

I did get this error however:

bash: vitxi: command not found

All other commands ran. However, didn’t solve anything.

Would anybody be able to advise?

Vital 4.5.1-6 is the version on the new server.

1 Like

Hello,

Could you please share the latest log file located at:
/usr/share/vitxi/backend/storage/logs/

Please send it to me in a private message so I can review it in detail.

Regards,