Hello,
Our users keep trying to login to Vitxi using the VitalPBX login screen. It causes errors and generate support tickets
our FQDN is like: pbx12.domain.com
They always forget the /webrtc/
When the connect to pbx12.domain.com , they dont see the icon on the bottow left to connect to Vixti and not VitalPBX Admin.
How do people deal with this?
Our login screen:
2 Likes
maynor
June 18, 2026, 5:15pm
2
Hello,
Sorry for the delay in responding.
Could you please let us know which version of VitalPBX/VitXi you have installed? Also, which browser are the agents currently using?
Best regards,
1 Like
Hello, sorry for the slow reply here as well.
We are on VitalPBX 4.5.3-5
VitXi 4.6.0-3
Thanks
I updated our PBX this morning to the latest 4.5.3-7. Still the same issue.
This is the welcome email sent:
And this is the email reset password when you click Forgot password on the login page:
Notice the added /webrtc/
Thanks
1 Like
maynor
June 30, 2026, 3:14pm
5
Hello,
A new VitXi release is now available, including Advanced Auto Answer settings, Centralized Tags & Labels, Customizable Email Templates, improved contact resolution, and several fixes.
Release notes: VitXi 4.6.0-4 Release: New Auto Answer, Tags & Labels, and Email Templates
Best regards,