VitalPBX and Vitxi login pages

Hello,

Our users keep trying to login to Vitxi using the VitalPBX login screen. It causes errors and generate support tickets

our FQDN is like: pbx12.domain.com
They always forget the /webrtc/

When the connect to pbx12.domain.com, they dont see the icon on the bottow left to connect to Vixti and not VitalPBX Admin.

How do people deal with this?

Our login screen:

2 Likes

Hello,

Sorry for the delay in responding.

Could you please let us know which version of VitalPBX/VitXi you have installed? Also, which browser are the agents currently using?

Best regards,

1 Like

Hello, sorry for the slow reply here as well. :wink:

We are on VitalPBX 4.5.3-5
VitXi 4.6.0-3

Thanks

I updated our PBX this morning to the latest 4.5.3-7. Still the same issue.

This is the welcome email sent:

And this is the email reset password when you click Forgot password on the login page:


image

Notice the added /webrtc/

Thanks

1 Like

Hello,

A new VitXi release is now available, including Advanced Auto Answer settings, Centralized Tags & Labels, Customizable Email Templates, improved contact resolution, and several fixes.

Release notes: VitXi 4.6.0-4 Release: New Auto Answer, Tags & Labels, and Email Templates

Best regards,