Hi,
I have Push enabled on our extension and this has been configured on the VitalPBX Mobile with Send Push enabled
When the app is closed Push registers however when i check the Extension status it shows me its not connected
When I type in the command on asterisk
database show devices/PJSIP/T1_234_1
It tells me Push is enabled on ios
portal*CLI> database show devices/PJSIP/T1_234_1
/devices/PJSIP/T1_234_1/assigned_exten : 234
/devices/PJSIP/T1_234_1/emergency_cid :
/devices/PJSIP/T1_234_1/hot_desk : no
/devices/PJSIP/T1_234_1/location :
/devices/PJSIP/T1_234_1/push_id : [“IOS:fecee509694d2d9da794424a16d0a2d85e47556ff96568f7e1c80cbe25dd5c61”]
/devices/PJSIP/T1_234_1/send_push : yes
/devices/PJSIP/T1_234_1/tenant : 3d533ca3c41bbe99
7 results found.
Any ideas how I can get it to show within the Extension Status Option.
mo10
February 1, 2022, 7:09pm
2
Please reinstall VitalPBX Mobile app. There is a complete new app available.
Send push not needed anymore.
See here:
The new version of VitalPBX Mobile requires the following configuration to work correctly:
You have to create a dedicated PJSIP account with two contacts as maximum.
Don’t use the same account for other devices. e.g.: desktop phones or softphones.
If you have a version earlier than 3.5.1-4 of VitalPBX, then disable the Push Notification option in VitalPBX. It is no longer necessary since the new App incorporates another methodology to do Push.
On the App side, you only need to scan the QR code…
And here:
Here are the links:
iOS
Android
Hi
when you said “it has at least two contacts”
did you mean that the extension must be registered on desktop as second contact ?
im testing the push notification but the moment i lock my android phone the extension straight away does to unreachable
mo10
December 15, 2022, 6:44pm
4
PJSIP has a field in Extensions: max contacts. Set this to 2.
But as said, an extra device for the mobile app is better.