No updates? UI and features still subpar

  • Password reset? or SSO
  • VitXi calls history and contacts and calls
  • The fact that sometimes you have to click off/back on items in order for the UI to update
  • The two keypads, one for calling, and one for in call
  • Contacts, search, alpha sort
  • Just general usability

Just a few examples…

We’ve been waiting for an update, but sadly our users have lost confidence. Before we pull the plug, I thought I’d just check. We’ll be spending $250,000/year to move to GV, 8x8 or Zoom. I was hoping VitalPBX and VitXi would be a long term solution for us, but ultimately, I think we need a more active and supported solution.