+1
which device (headset) one is best ?
which action you can ?
i tested Blackwire 323.1
it can answer, mute, unmute, control volume
is it possible hangup, hold. it depend on device ?
we’re looking for best WebHID Headset device for Vitxi.
thanks
Hello,
Just an update, since updating VitXi to the last version (4.0.0-7) it’s giving the error below.
Despiste that, it still has the symptoms describe above.
Thanks in advance for the help.
João Valente
1 Like
Hello, sir.
Thank you for reporting this problem,
We will fix it as soon as possible,
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We are also working on improvements to this feature,
Regards!
1 Like
Hello,
Do you have any update regarding this issue?
Thanks in advance,
João valente
Hello,
Regarding the situation in title.
In our company, we use VitalPBX, your Softphone VitXi and we have two situatons regarding bluetooth headsets:
We are using the Poly Voyager 5200 UC and we are able to answer /mute throw the headset but we are not able to end the call.
The other situation, we are testing the Handset Gigaset ION and VitXi recognize as an HID equipment but if I press the answer button it drops the call.
Gigaset has this SDK information.
FAQ ION - USB HID commands - Gigaset PRO - Public Wiki - Confluence.
If you could help to see to see why this happen.
Thnaks in advance,
João Valente
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Hello Maynor,
Regarding the handset Gigaset ION. Do you think the link help’s solving the situation?
Regards,
João Valente
1 Like
Sorry sir, we have been prioritizing new features and other reports sent to us by our customers.
We will review the documentation you have sent us.
Is there any headset (bluetooth or wired) make/model that is known to have both answer and hangup functionallity that is fully operational and tested?
This has become a huge issue with a customer.
1 Like
Hello,
We will be conducting internal tests related to this feature (hangup) to confirm its functionality.
Best regards,
Hello!
The hangup action has been implemented, please update to the latest version of VitXi:
Regards,