What is the sonata call center suite?

Sonata Suite is the ideal solution for modern call centers that require a dependable, feature-rich platform to manage their customer interactions.

It provides five of the most looked-for features in call centers to maximize their efficiency and customer service.

  • Sonata Switchboard, to supervise your call center in real-time with ease.
  • Sonata Stats, for insights and statistics of your call center processes.
  • Sonata Recordings, to control the quality of your agents and customer interactions.
  • Sonata Dialer, for the most effective way to stay in touch with your clients.
  • And Sonata Billing, when you need a top-of-the-line call accounting system to monitor your business.

Combined all together, you will get a powerful call center system with VitalPBX so you can start winning on your business.

With the right strategies and tools in place, you can take customer service efforts to new heights and increase satisfaction levels across all departments.

Get the Sonata Suite with your Call Center or Carrier Plus Plan today.

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