Hello, is there a way to have 1 extension for both IP phone and WebRTC ? When creating a Vitxi user and attaching the extension to the user only the IP Phone rings (default profile is set to Default PJSIP Profile on the extension) … but when i switch the profile to Default WebRTC Profile only WebRTC client rings. It seems that i have to create a another extension just for VitXi ,but then the user will have 2 extensions ? Any help would be appreciated.
Hi mo1, I actually purchased the Udemy Course and it doesn’t cover this section. It covers installation, and adding extensions, but not adding another device to use with VitXi.
In our system being tested for VitXi, we have an extension down as default WebRTC profile, but also a work deskphone. I am not sure what this will cause in terms of issues, but the deskphone, Vital Connect and VitXi all ring, our “Max Contacts” is at 5.