Webportal extension trimmed on Tenant

When enabling web portal access for tenant extension, username gets trimmed by the tenant number.
For example if Tenant number is 11 and you want to create Portal User: 11 311, the result is: 11 3.
So extension number gets trimmed (11).

What version of VitalPBX are you running?

VitalPBX Carrier Plus 3.2.3-2
Asterisk 18.12.1-1

Also happens on latest:
VitalPBX 3.2.3-6
Asterisk 18.12.1-1
DAHDI 2.11.1-7

It seems that this only happens of you use a number as the tenant prefix.

I can put in any number in, but if there’s 11 sequence, that would be cut off.


11 12345116789

would produce: 11 12356789

Same bug goes with version 4:


tenant: 22
extension: 422

Hence testing the login (11311) and it actually works.
So it’s only a bug in a web management console View.

Also in PJSIP tab view for Tenant 24:


Any news on this one? :clock11:

This got addressed in the latest versions of VitalPBX 4 and will be fixed in the next VitalPBX 3 update!