Webportal extension trimmed on Tenant

Ales_V · October 27, 2022, 1:03pm

When enabling web portal access for tenant extension, username gets trimmed by the tenant number.
For example if Tenant number is 11 and you want to create Portal User: 11 311, the result is: 11 3.
So extension number gets trimmed (11).

miguel · October 27, 2022, 1:04pm

What version of VitalPBX are you running?

Ales_V · October 27, 2022, 1:17pm

VitalPBX Carrier Plus 3.2.3-2
Asterisk 18.12.1-1

Also happens on latest:
VitalPBX 3.2.3-6
Asterisk 18.12.1-1
DAHDI 2.11.1-7

miguel · October 27, 2022, 1:45pm

It seems that this only happens of you use a number as the tenant prefix.

Ales_V · October 28, 2022, 7:02am

I can put in any number in, but if there’s 11 sequence, that would be cut off.

Eg:

11 12345116789

would produce: 11 12356789

Ales_V · October 28, 2022, 7:03am

Same bug goes with version 4:

tenant: 22
extension: 422

Ales_V · October 28, 2022, 7:19am

Hence testing the login (11311) and it actually works.
So it’s only a bug in a web management console View.

Ales_V · November 9, 2022, 7:37am

Also in PJSIP tab view for Tenant 24:

Ales_V · November 17, 2022, 7:17am

Any news on this one?

miguel · December 20, 2022, 5:36pm

This got addressed in the latest versions of VitalPBX 4 and will be fixed in the next VitalPBX 3 update!