Hello,
I use voip.ms for my trunk, (I know that this is vitals forums, but I trust the ppl here)
I keep on getting a rejection for my outbound registration
I have 2 separate PBX boxes and 2 separate trunks (1 regular and 1 sub-account)
My 1st PBX uses VitalPBX 3.1.5-4 - Asterisk 18.6.0-2
My 2nd PBX uses VitalPBX 3.2.1-1 - Asterisk 18.10.0-1
Any suggestions are appreciated.
Thanks in advance
miguel
June 27, 2022, 5:28pm
2
Are you using IP Auth or User and Password auth?
Can you share your trunk configurations? Remember to hide any sensitive information.
miguel
June 27, 2022, 6:01pm
4
Are you getting some kind of errors in the Asterisk CLI?
Does the VoIP.ms domain used in the trunk match the one used in the VoIP.ms portal?
i can log in soon to the CLI to check for errors, (didn’t have errors in the past)
the domain matches the Voip.ms config
miguel
June 27, 2022, 7:05pm
6
Have you requested support from VoIP.ms?
Yes, they made me register the trunk to a Soft Phone and test it like this, which I did, and while I had it there, all was good, but whenever I go back to the PBX, I the issue followed
miguel
June 27, 2022, 7:34pm
8
Check if you have a firewall in the middle or any other device that might block the communication between the PBX and the VoIP provider.
mo10
June 28, 2022, 6:10am
9
I think there is a blog post on vitalpbx about voip.ms.
Did you check that?
And a voip.ms wiki as well.
i already tried turning off all firewalls
checked both, I didn’t see anything there helpful to my issue
VeisNisht:
checked b
Try to change Contacts to sip:AccountNumber@popServer.voip.ms:5060
The Account Number should be = your voip.ms account number/username or sub-account number/username.
popServer should be the same configured for the DID POP in voip.ms portal.
system
Closed
July 28, 2022, 7:36pm
13
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