Hi,
It’s very strange but:
- #1+external number => ok
- transfer button, select “blind” and contact external number (the same) => not working
An issue ?
Thx
Hi,
It’s very strange but:
An issue ?
Thx
Hello!
Did you set the number you added to the contact as “Internal (SIP)” or “External”?
Best regards!
Tried internal and external with same result
Are you getting any error messages?
Also, does the number you are testing with have some kind of prefix?
number : 05178114xx
No prefix.
-- Started music on hold, class 'default', on channel 'SIP/003397453xxxx-00000031'
-- Stopped music on hold on SIP/003397453xxxx-00000031
-- Channel SIP/003397453xxxx-00000031 left 'simple_bridge' basic-bridge <63965c1c-ce3a-47a4-8db7-ebcb87fb02b1>
-- Channel PJSIP/01-00000006 left 'simple_bridge' basic-bridge <63965c1c-ce3a-47a4-8db7-ebcb87fb02b1>
-- Executing [undefined@cos-all:1] NoOp("SIP/003397453xxxx-00000031", "More than on digit pattern") in new stack
-- Executing [undefined@cos-all:2] Gosub("SIP/003397453xxxx-00000031", "s,1(undefined)") in new stack
-- Executing [s@cos-all:1] Set("SIP/003397453xxxx-00000031", "EXTENSION=undefined") in new stack
-- Executing [s@cos-all:2] NoOp("SIP/003397453xxxx-00000031", "Dialing undefined from 097453xxxx") in new stack
-- Executing [s@cos-all:3] Gosub("SIP/003397453xxxx-00000031", "sub-set-global-vars,s,1(f011b8cb2b426bfd,undefined,parking-1)") in new stack
-- Executing [s@sub-set-global-vars:1] NoOp("SIP/003397453xxxx-00000031", "Setting Global Vars") in new stack
-- Executing [s@sub-set-global-vars:2] Set("SIP/003397453xxxx-00000031", "TENANT_PATH=f011b8cb2b426bfd") in new stack
-- Executing [s@sub-set-global-vars:3] Set("SIP/003397453xxxx-00000031", "PREFIX=") in new stack
-- Executing [s@sub-set-global-vars:4] Set("SIP/003397453xxxx-00000031", "__PICKUPMARK=undefined") in new stack
-- Executing [s@sub-set-global-vars:5] Set("SIP/003397453xxxx-00000031", "__PARKINGLOT=parking-1") in new stack
-- Executing [s@sub-set-global-vars:6] Set("SIP/003397453xxxx-00000031", "__DYNAMIC_FEATURES=custom-features") in new stack
-- Executing [s@sub-set-global-vars:7] Set("SIP/003397453xxxx-00000031", "ICALL=no") in new stack
-- Executing [s@sub-set-global-vars:8] Return("SIP/003397453xxxx-00000031", "") in new stack
-- Executing [s@cos-all:4] Gosub("SIP/003397453xxxx-00000031", "sub-set-call-vars,s,1(f011b8cb2b426bfd,undefined,1,cos-all,ARS-all)") in new stack
-- Executing [s@sub-set-call-vars:1] NoOp("SIP/003397453xxxx-00000031", "Setting Call Vars") in new stack
-- Executing [s@sub-set-call-vars:2] Set("SIP/003397453xxxx-00000031", "_TENANT=f011b8cb2b426bfd") in new stack
-- Executing [s@sub-set-call-vars:3] Set("SIP/003397453xxxx-00000031", "_CALL_DESTINATION=undefined") in new stack
-- Executing [s@sub-set-call-vars:4] Set("SIP/003397453xxxx-00000031", "_COS_ID=1") in new stack
-- Executing [s@sub-set-call-vars:5] Set("SIP/003397453xxxx-00000031", "_COS_NAME=cos-all") in new stack
-- Executing [s@sub-set-call-vars:6] Set("SIP/003397453xxxx-00000031", "__TRANSFER_CONTEXT=cos-all") in new stack
-- Executing [s@sub-set-call-vars:7] Set("SIP/003397453xxxx-00000031", "_ARS=ARS-all") in new stack
-- Executing [s@sub-set-call-vars:8] Set("SIP/003397453xxxx-00000031", "CDR(tenant)=vitalpbx") in new stack
-- Executing [s@sub-set-call-vars:9] Set("SIP/003397453xxxx-00000031", "CDR(destination)=undefined") in new stack
-- Executing [s@sub-set-call-vars:10] Set("SIP/003397453xxxx-00000031", "CDR(trunk)=1") in new stack
-- Executing [s@sub-set-call-vars:11] Set("SIP/003397453xxxx-00000031", "CDR(did)=097453xxxx") in new stack
-- Executing [s@sub-set-call-vars:12] Set("SIP/003397453xxxx-00000031", "__CALLID=1650296996.130") in new stack
-- Executing [s@sub-set-call-vars:13] ExecIf("SIP/003397453xxxx-00000031", "1?Set(CHANNEL(language)=fr)") in new stack
-- Executing [s@sub-set-call-vars:14] ExecIf("SIP/003397453xxxx-00000031", "0?Set(CHANNEL(language)=fr)") in new stack
-- Executing [s@sub-set-call-vars:15] Return("SIP/003397453xxxx-00000031", "") in new stack
-- Executing [s@cos-all:5] Gosub("SIP/003397453xxxx-00000031", "sub-construct-cid,s,1") in new stack
-- Executing [s@sub-construct-cid:1] NoOp("SIP/003397453xxxx-00000031", "Building CID") in new stack
-- Executing [s@sub-construct-cid:2] Set("SIP/003397453xxxx-00000031", "_CALL_SOURCE=097453xxxx") in new stack
-- Executing [s@sub-construct-cid:3] Set("SIP/003397453xxxx-00000031", "_CS=097453xxxx") in new stack
-- Executing [s@sub-construct-cid:4] GotoIf("SIP/003397453xxxx-00000031", "1?return") in new stack
-- Goto (sub-construct-cid,s,11)
-- Executing [s@sub-construct-cid:11] NoOp("SIP/003397453xxxx-00000031", "") in new stack
-- Executing [s@sub-construct-cid:12] Set("SIP/003397453xxxx-00000031", "CDR(source)=097453xxxx") in new stack
-- Executing [s@sub-construct-cid:13] Return("SIP/003397453xxxx-00000031", "") in new stack
-- Executing [s@cos-all:6] Gosub("SIP/003397453xxxx-00000031", "set-global-tenant-vars,s,1") in new stack
-- Executing [s@set-global-tenant-vars:1] NoOp("SIP/003397453xxxx-00000031", "Setting Global Vars for vitalpbx Tenant") in new stack
-- Executing [s@set-global-tenant-vars:2] Set("SIP/003397453xxxx-00000031", "__TENANT_PATH=f011b8cb2b426bfd") in new stack
-- Executing [s@set-global-tenant-vars:3] Set("SIP/003397453xxxx-00000031", "__TENANT_PREFIX=") in new stack
-- Executing [s@set-global-tenant-vars:4] Set("SIP/003397453xxxx-00000031", "__QUEUE_AGENTS_CONTEXT=queue-call-to-agents") in new stack
-- Executing [s@set-global-tenant-vars:5] Set("SIP/003397453xxxx-00000031", "__FOLLOWME_CONTEXT=ext-followme") in new stack
-- Executing [s@set-global-tenant-vars:6] Set("SIP/003397453xxxx-00000031", "__HINTS_CONTEXT=extension-hints") in new stack
-- Executing [s@set-global-tenant-vars:7] Set("SIP/003397453xxxx-00000031", "__DEFAULT_COS=cos-all") in new stack
-- Executing [s@set-global-tenant-vars:8] Return("SIP/003397453xxxx-00000031", "") in new stack
-- Executing [s@cos-all:7] GotoIf("SIP/003397453xxxx-00000031", "0?local-dialing") in new stack
-- Executing [s@cos-all:8] NoOp("SIP/003397453xxxx-00000031", "Check if is an Emergency Call") in new stack
-- Executing [s@cos-all:9] GotoIf("SIP/003397453xxxx-00000031", "0?emergency-calls,undefined,1") in new stack
-- Executing [s@cos-all:10] Gosub("SIP/003397453xxxx-00000031", "sub-lockphone-check,s,1") in new stack
-- Executing [s@sub-lockphone-check:1] NoOp("SIP/003397453xxxx-00000031", "SUB: LOCK PHONE CHECK") in new stack
-- Executing [s@sub-lockphone-check:2] GotoIf("SIP/003397453xxxx-00000031", "1?unlock") in new stack
-- Goto (sub-lockphone-check,s,12)
-- Executing [s@sub-lockphone-check:12] Return("SIP/003397453xxxx-00000031", "") in new stack
-- Executing [s@cos-all:11] Gosub("SIP/003397453xxxx-00000031", "sub-local-dialing,s,1") in new stack
-- Executing [s@sub-local-dialing:1] NoOp("SIP/003397453xxxx-00000031", "Trying to determine if is a local extension") in new stack
-- Executing [s@sub-local-dialing:2] GotoIf("SIP/003397453xxxx-00000031", "0?:return") in new stack
-- Goto (sub-local-dialing,s,5)
-- Executing [s@sub-local-dialing:5] Return("SIP/003397453xxxx-00000031", "") in new stack
-- Executing [s@cos-all:12] GotoIf("SIP/003397453xxxx-00000031", "0?end-call") in new stack
-- Executing [s@cos-all:13] Goto("SIP/003397453xxxx-00000031", "cos-all-post,undefined,1") in new stack
-- Goto (cos-all-post,undefined,1)
-- Channel 'SIP/003397453xxxx-00000031' sent to invalid extension: context,exten,priority=cos-all-post,undefined,1
-- Executing [i@cos-all-post:1] NoOp("SIP/003397453xxxx-00000031", "Invalid dial on post section") in new stack
-- Executing [i@cos-all-post:2] ForkCDR("SIP/003397453xxxx-00000031", "e") in new stack
-- Executing [i@cos-all-post:3] ExecIf("SIP/003397453xxxx-00000031", "0?Hangup():") in new stack
-- Executing [i@cos-all-post:4] Goto("SIP/003397453xxxx-00000031", "invalid-dest-cos,s,1") in new stack
-- Goto (invalid-dest-cos,s,1)
-- Executing [s@invalid-dest-cos:1] NoOp("SIP/003397453xxxx-00000031", "Invalid Route Dialed in COS") in new stack
-- Executing [s@invalid-dest-cos:2] GotoIf("SIP/003397453xxxx-00000031", "0?end") in new stack
-- Executing [s@invalid-dest-cos:3] GotoIf("SIP/003397453xxxx-00000031", "0?end") in new stack
-- Executing [s@invalid-dest-cos:4] Progress("SIP/003397453xxxx-00000031", "") in new stack
-- Executing [s@invalid-dest-cos:5] Playback("SIP/003397453xxxx-00000031", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
-- <SIP/003397453xxxx-00000031> Playing 'silence/1.ulaw' (language 'fr')
-- <SIP/003397453xxxx-00000031> Playing 'cannot-complete-as-dialed.ulaw' (language 'fr')
-- <SIP/003397453xxxx-00000031> Playing 'check-number-dial-again.ulaw' (language 'fr')
-- Executing [s@invalid-dest-cos:6] Hangup("SIP/003397453xxxx-00000031", "") in new stack
== Spawn extension (invalid-dest-cos, s, 6) exited non-zero on 'SIP/003397453xxxx-00000031'
-- Channel SIP/003397453xxxx-00000030 left 'simple_bridge' basic-bridge <0a83f12c-495b-4644-8ae1-d58b40c1920d>
-- Channel SIP/01-0000002f left 'simple_bridge' basic-bridge <0a83f12c-495b-4644-8ae1-d58b40c1920d>
== Spawn extension (trk-1-dial, 097453xxxx, 38) exited non-zero on 'SIP/01-0000002f'
-- Executing [h@trk-1-dial:1] GosubIf("SIP/01-0000002f", "0?sub-outbound-queue-call,s,1") in new stack
-- Executing [h@trk-1-dial:2] Gosub("SIP/01-0000002f", "dynamic-routing-out,s,1(01,097453xxxx,ANSWER,1)") in new stack
-- Executing [s@dynamic-routing-out:1] NoOp("SIP/01-0000002f", "Test if save on dynamic routing list") in new stack
-- Executing [s@dynamic-routing-out:2] Set("SIP/01-0000002f", "CALLER=01") in new stack
-- Executing [s@dynamic-routing-out:3] Set("SIP/01-0000002f", "CALLED=097453xxxx") in new stack
-- Executing [s@dynamic-routing-out:4] Set("SIP/01-0000002f", "STATUS=ANSWER") in new stack
-- Executing [s@dynamic-routing-out:5] Set("SIP/01-0000002f", "TRKID=1") in new stack
-- Executing [s@dynamic-routing-out:6] Set("SIP/01-0000002f", "ALLOW_DR=no") in new stack
-- Executing [s@dynamic-routing-out:7] Set("SIP/01-0000002f", "DYNROUTING_OMC=yes") in new stack
-- Executing [s@dynamic-routing-out:8] GotoIf("SIP/01-0000002f", "0?:comeback") in new stack
-- Goto (dynamic-routing-out,s,10)
-- Executing [s@dynamic-routing-out:10] Return("SIP/01-0000002f", "") in new stack
-- Executing [h@trk-1-dial:3] Gosub("SIP/01-0000002f", "notify-trunk-hangup,s,1") in new stack
-- Executing [s@notify-trunk-hangup:1] Verbose("SIP/01-0000002f", "0, Trunk Hangup") in new stack
Trunk Hangup
-- Executing [s@notify-trunk-hangup:2] Set("SIP/01-0000002f", "CALLER=SIP/01") in new stack
-- Executing [s@notify-trunk-hangup:3] UserEvent("SIP/01-0000002f", ""EXTENSIONS_SUMMARY","Data: OUTBOUND,SIP/01,097453xxxx,OUT"") in new stack
-- Executing [s@notify-trunk-hangup:4] Return("SIP/01-0000002f", "") in new stack
-- Executing [h@trk-1-dial:4] Hangup("SIP/01-0000002f", "") in new stack
== Spawn extension (trk-1-dial, h, 4) exited non-zero on 'SIP/01-0000002f'
Done, I was able to reproduce the issue.
We will work as soon as possible to fix it.
Thank you very much for reporting the issue!