We are facing from time to time the disconnection of VitXi from the Pbx server.
We are wondering how to fix it permanently as it’s disturbing client’s users.
Most of time it’s working fine but there are sometimes it decides to disconnect and show bellow message without us or client to touch anything, after sometime, it decides to come live again.
Sometimes when it goes offline, we need to restart the whole server to fix it. Some others time we dont even need to restart or touch anything.
I’m not sure i understood your kind question, but, the VitXi users are connected all the day, sometime, the next day when they want to use VitXi, the notice that red message and try several times to refresh the browser with no success until we restarted the server.
yesterday we changed the SSL Certificate, we removed Let’s Encrypt and chosed a paid option from Sectigo, as of now, service seams to work, so we will monitor to see if it will go down again or not.
Also, can you help to know how to distribute R3 CA on the client devices ? and what will be the purpose of this action?