VitXi - Needs Refresh on login

[mrmangosir]

We have VitXi working and setup, apart from when a user logs in initally, it shows:

The connection to your server could not be established.

Please, contact the administrator.

If we press CTRL - R, it reloads the page and we get connected. We have been through the firewall and the settings per the VitXi setup documentation. But can’t see anything wrong why it requires a hard refresh.

This happens in the browser (Firefox) and the Chrome based app.
Thanks

[miguel]

Could you specify the VitXi version?

[mrmangosir]

Sorry:

4.0.3-2

And PBX:

VitalPBX 4.0.5-1
PBX Engine 18.19.0-1

Client is on Windows 11 / Feature Pack 1000.22674.1000.0

[maynor]

Hi,

Thank you for bringing this to our attention. We will replicate the issue on our development server to address it in the next version.

Best regards!

[miguel]

Where’s hosted? Do you have any firewall or proxy?

[mrmangosir]

Hosted on a VM (KVM using Proxmox). Firewall is basic for now for testing, so mainly the VitalPBX firewall until production and we know what we will need / not need. No proxy either.