VitXi Issue after upgrading to 4.5

Dear Team,

After upgrading to PBX Version 4.5 everything is working.
However, facing issue with WebRTC VitXi getting error Timeout waiting for websocket to open.

Tried the following steps VitXi Extension not able to make or recieve calls - #19 by maynor
but getting error please check-

Thanks.

Hi,

Anyone else facing similar issue after upgrading to Vitalpbx 4.5.
I have even tried reinstalling the Vitxi addon with freshly installed Webrtc certificate, but the issue still persists.

Kindly assist.

1 Like

My VitXi is working fine, I had an issue with the cert not set properly in the mini http settings, once corrected all seems to work fine.

1 Like

Hello Sir,

Have you checked the Mini HTTP Settings?

Regards,

Hello,

I was able to resolve the issue after setting the https to default port. In our previous installation we have changed the https port.
We tested and found that changing the https port is causing the issue which was not the case with Vitalpbx version 4. May be this is related to Webserver as its changed from Apache2 to NGINX.

Regards,
Hemant Joshi

1 Like

Hello Sir,

The fix will be available in the next version, which we will release in a few days.

Could you also confirm if the tenants load properly when you access the user module in VitXi?

Best regards,

Yes, tenants and VitXi (webrtc) users under different tenants are working properly.

Regards,
Hemant Joshi

1 Like

Perfect! We will release the new version in a few days,

Regards,

VitXi extension not registered, unable to call

Check if port 8089 is enabled, visit https://your-domain:8089/

If it is enabled you should see a “not found” message

The requested URL was not found on this server.


Asterisk/20.10.0

Please send us screenshots of your default webrtc settings and mini HTTP settings



Screenshot 2024-12-07 233221

Hello,
Please enter Port 8089 under PBX setting when you login as WebRTC admin.
Reference screenshot-

Once you save changes, logout and login. WebRTC extension should register.

Regards,
Hemant Joshi