VitXi | Audio | Settings

jppedrosa · September 30, 2022, 10:21pm

Hi,

When we receive a call in VitXi, the audio audio setting configured in VitXi 1.1.2-2, don’t work whit what we had configured. The call works with windows configurations

insted of VitXi audio settings:

I think that the app don’t save the audio settings and use the setting from windows

maynor · September 30, 2022, 10:39pm

Hi Sir,

Did you set the audio preferences in the user settings modal?:

jppedrosa · October 1, 2022, 1:57pm

Yes I did .

At the moment I’m out off office and don’t have the device with me to show tham in the settings in the print screen , but I did.

We try with more than one user in different computers and accounts in VitXi and we have the same result.

maynor · October 4, 2022, 8:37pm

Hello sir,

We have fixed this issue on our development servers.

We will release a minor version as soon as possible.

Regards,

jppedrosa · October 6, 2022, 4:48pm

thanks for your attention

maynor · October 6, 2022, 7:19pm

Hello Sir,

A new version of VitXi has been released.

After updating VitXi, you can set the audio settings and perform some tests.

Regards,

jppedrosa · October 7, 2022, 9:28am

Hi @maynor

It works.

Thanks for your attention and quickly response in fixing the issue.