We’re excited to announce the release of VitXi 4.6.0, one of our biggest updates to date — packed with performance, new modules, reliability improvements, and powerful communication features.
This update introduces our new Inboxes module, WhatsApp and SMS messaging, 2FA support, UI enhancements, and major improvements to calling, analytics, and real-time performance.
New Inboxes Module (Beta)
VitXi now includes a brand-new Inboxes section designed to centralize and streamline your omnichannel communication.
Supported channels (Beta)
The first beta includes support for:
- WhatsApp Business.
- SMS.
- Attachments (images, videos, documents).
- Conversation assignment: Agent Self-Assignment, Round Robin.
- Read receipts.
- Private notes.
- Real-time syncing.
- WhatsApp/Meta - Template messages
- Enhanced infinite scroll and anchor-based message loading.
We’re opening these features as public beta, and your feedback will be extremely valuable as we finalize the module before its general availability release.
Upcoming Webinar: Inboxes Deep Dive
To help everyone get the most out of these new capabilities, we will be hosting a dedicated webinar covering:
- How to set up WhatsApp and SMS channels.
- Connecting external providers.
- New Inbox analytics.
The official date will be announced next week!
Stay tuned — this will be a great opportunity to see the new features in action.
High-Performance with Swoole
We’ve introduced Swoole-powered high-performance for dramatically faster backend request handling.
This means:
- Lower latency.
- Higher request throughput.
- Improved performance under heavy load.
Improved Calling Experience
The call experience receives major upgrades:
- Call hold & improved conferencing.
- HID headset integration (Yealink UH36, Jabra PRO 9470 βeta).
- More accurate CallerID updates after transfers.
- “Call completed elsewhere” notification.
- A floating call window that follows you while navigating through the app.
- Improved WebRTC device profile options.
Two-Factor Authentication (2FA)
Security just got stronger with native 2FA integration.
Supported apps:
- Google Authenticator.
- Microsoft Authenticator.
- Twilio Authy.
Rate limiting and additional security improvements are also included.
Better UI, Better Performance
- Revamped call UI.
- Enhanced dark mode.
- Faster inbox and chat navigation.
- Czech language added.
- Improved admin modules.
- More consistent design systemwide.
Stability Fixes & Improvements
We’ve also resolved issues related to:
- Message synchronization and notification timing.
- Conversation scrolling and inbox counters.
- Phonebook layout.
- Session stability issues.
Thank You!
This release has been shaped by your feedback and real-world usage.
The new Inboxes module (WhatsApp/SMS) is just the beginning — more channels and automation capabilities are on the way.
If you have questions, suggestions, or want priority access to upcoming beta channels, feel free to reply here!
Full changes log: VitXi | VitalPBX Phone System | Change Log