VITXI 4.5 Error With Hot Disking Devices

Hi
I Have an error while choosing Hot Disking Device inside VITXI even Wthe ebRTC Client option is ON (YES) can you solve it?

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Good Evening , Is There Is Any Update about this issue ?

I Have an error while choosing Hot Disking Device inside VITXI even wthe WebRTC Client option is ON (YES) can you solve it?

Hi!

Could you please share a screenshot of the issue,

Regards,

here is the error

@maynor
That happen only when you add a hot desking device not extension

@maynor
Hi, is there are any solutions soon?

Using hot desking seems imposible! Why using hot desking with WebRTC?

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@miguel
@maynor
Hi ,The Only reason ( I wanna make an extension can work on Vitxi also TLS )
but its impossible because I can’t make a single profile that can handle both of them
the only solution is to make the extension hotdesking and create 2 devices one for WebRTC and other for TLS and each device have a a different profile

You can create a single extension with two devices one with TLS and another for WebRTC. Actually, this is the recommended way to do it. This is because WebRTC uses Websocket (Not supported for Desktop phones) and Regular phones and Softphones uses UDP/TCP/TLS.

@miguel
the only way to create a single extension with 2 devices is the Hotdesking Feature , that’s why I created one extension with no device then created 2 devices PJSIP for TLS and WebRTC for VITXI ,

here is the problem the VITXI send me an error when I choose a hotdesking device even I enable WebRTC client option is ON

the device already in list but when I select it and update I got an error in console
here is the error

No, you can create a regular extension with two devices.


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@miguel
Yeah that solves my issue, Thank You :heart_eyes:
its my first Time to know that I can I add more than a device for 1 extension

1 Like