VitalPBX- Problem after updating 4.0.0 R8 to 4.0.1 R1

Reporting an Issue VitalPBX 4
1

In our office we have a VitalpBX 4.0.0 R8 with stats and switchboard working just fine. We took the opportunity an update it to the latest 4.0.1 R1.

But the follwing issues:
Sonata Switchboard not able to open, at soon we try to open we get

Sonata Switchboard ERR
Sonata Switchboard ERR1906×149 19.1 KB

Sonata Stats
We open the login page, enter out credencials we get to the loaging page but not further.

Sonata Stats Loading ERR
Sonata Stats Loading ERR1786×624 4.55 KB

We have press F5 to get into the application and we get the following message

Sonata Stats Meesage ERR
Sonata Stats Meesage ERR1905×378 40.5 KB

I don’t think we need to install de SMS add-on

If we go the agent synchronization and try to synchronize agents, but it does show any agents, but before the update we had it working.

Sonata Stats Meesage ERR 2
Sonata Stats Meesage ERR 21905×333 30.7 KB

Here is the log for the stats
stats logs.rar.txt (2.5 KB)
from file name just remove .txt

Regards,

1 Like
2

Thanks for the hint.
Check the new SMS add-on and install it.
Maybe this is a workaround for now?

3

Updating the System API add-on to version 4.0.1-2 should fix the issue.

image
image1554×48 2.23 KB

New installations or updates from now on won’t be affected by this issue.

2 Likes
4

Today, I ran again the update procedure and after that I reboot the system. Look like everything i back to normal. Sonata switchboard and stats no errors .

Thanks !