VitalPBX 4 Call Pickup Group

[rnbruce]

Has anyone used the call pickup group feature in VitalPBX 4 . I just recently installed my first VitalPBX 4 and cannot get the pickup group to work. Pickup Direct worked fine.

Thanks,

[miguel]

Have you checked the Asterisk Logs?

What phone brand are you using?

Did you disable the integrated feature codes of the phone?

[rnbruce]

I am using yealink phones. I can double check the phone settings but I cannot dial *08 directly from the phone.

The information on this keeps mentioning a Call Group. I cannot find anything on a Call Group in the system settings.

[miguel]

Try dialing the *08 from a softphone.

Check the following:
The extensions with the parameter “Allow Pickup” enabled are the ones allowed to pick up the calls of the Pickup Group members.

[rnbruce]

I’ve checked these settings multiple times. I’m going to set up a test system and try it. I know it works on VitalPBX 3 but this is the first VitalPBX 4 that I’ve installed.

[rnbruce]

I set this up on a test system and still have the same issue with both Yealink and Fanvil phones. Has anyone else had this issue?

Thanks,

[rnbruce]

I just ran the latest update and apparently this has been fixed.