Transferred queue calls

VitalPBX
1

I have Sonata Recordings with incoming and outgoing calls set to record. I also have calls set to record on the queues. A user received the call, talked for 2:36 seconds, transferred to 1010 and 1010 talked for 5:32 seconds. I have the recording for the 2:36, but no the transfer for 5:32. Does Sonata recordings not capture the transfer call by default?

2

Does the call appar in the CDR? What version is this?

3

Yes it does show in the CDR.

VitalPBX Call Center 3.2.4-4
Asterisk 18.12.1-1

4

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