Number will move to webrtc? But why is the format a bit weird? is there a sign (/slash/)? My previous assumption was the same as click to call, when I click on a number from “CRM Web” it automatically dials.
Could you please provide us with information about the browser you use, as well as the operating system?
Also, the format of the link is usually as follows: tel:+11234567890. In VitXi it will show only the value (without the “tel” protocol): +1123234567890
This is begging for poor UX… Do you really want everytime you accidentally click a number to auto dial it?..
It seems like you are looking for a automated click to call which can be done via the VitalPBX API.
(The only problem I see with the current click to dial, is that ot launches a new instance of VitXi instead of populating the number in the current instance)
@PitzKey is right, there could be accidental clicks on links and this can affect the user experience.
Yes, a new instance of the application is currently being created. A new version of Chromium is expected to be available in mid-June. This version will have the Launch Handler API, with which we developers will be able to control how the application is launched.
As I mentioned in my previous answer, this will depend on when the “Launch Handler API” is available, which will prevent multiple instances of the app from being created.
Apparently, you don’t get the number when VitXi is in responsive/mobile mode.
When in desktop mode, the number appears correctly.
Also. Thinking now, it could be that VitalPBX/VitXi/Asterisk is configured to validate the SSL against trusted CAs (Certificate Authorities). Since it looks like you are using a self signed certificate, I am curious if that could be related. Tagging @maynor for clarification.
We had made some tests with High Availability, and we have some issues with some features. This is could be the one of the features, because we had problems with our customer certificate after configure Hight Availability.
After remove the feature of High Availability and apply again my custom certificate one the only one server that are working the error never appeared again. The certificate is ok.
Now when I try to change the new role of one user and add the phone books to him that he had created, I receive this alert.