SPY function not working - Forbidden error in Sonata Switchboard

Hello, I have an issue with the SPY function in Sonata Switchboard 4.5.0-4. When a manager tries to spy on an agent, the browser console shows: “Execution of this function from browser console is forbidden” @ 02-managerActions.js:32

The issue happens randomly - sometimes SPY works, sometimes it doesn’t. VitalPBX Version: 4.5.0 Sonata Switchboard Version: 4.5.0-4 Asterisk: app_chanspy.so is Running

Please advise.

Our dev team will check on this!

1 Like

Update your Sonata Switchboard and try again.

1 Like