Sound of call making and receiving at the same time

[jppedrosa]

Hi,

After we notice this issue:

Call from queue keep going ringing in members after answered by one of the members queue

Hi, We have notice one issue in call queue’s with VitXi. One example: One user in the VitXi application (example: extension 100) who is associated with one or several queues (Ex: 200, 300, 400), when making a call from his number to another number, internal extension or external number (Ex: 100 → 999 or 100 → 999999999), hear the signal of your call, ringing, which you are carrying out, without any problems, all ok. Problem: During a call from the VitXi user, (Ex: 100 → 999 or 100 → 9999999…

We would like to see some behavior with calls improved.

If one of the queues that is associated with extension 100, receives a call, while the extension makes a call and waits for the recipient of the call to answer, (Ex: 100 → 999 or 100 → 999999999), it starts to hear the signal of the two simultaneous calls, the one being made by extension 100 and later the queue entry.
We suggest that only be notified with an alert in the application for the incoming call when you we making a call so as not to hear the sound of the outgoing and incoming calls at the same time.