Sonata Stats Debian

Reporting an Issue VitalPBX 4
1

We have VitalPBX 4.0.0. R7 with the lastest version of SONATA STATS already installed and set up. After updating to the latest version Sonata Stats gave us the setup screen. During the update process I did see some message in which was mentioning the SONATA STATS, but could capture any screenshots. This would be in the logs, right? Which ones can I provide

Now since the SONATA Stats is giving the set up screen asking the for root password, even typing the correct one does not help, it says that failed to established connection. I like I mention we have SONATA Stats set up.

This happened to me in to different systems, one just updated only the SONATA Stats add-on and the second time just now updating 4.0.0 R7 to 4.0.0 R8

2

Try removing the wizard file and re-running the wizard.

rm -f /var/lib/sonata/stats/wizard.conf
3

I remove the file you asked.

Now it pass the databases and pbx settings, but in the report settings it gave us a flag of “server error” and this is no listing on the timezones.

4

I’ve tried a brand-new installation using Multi-Tenancy.

image
image1910×785 61.9 KB

5

I have another system that I need to update R7 to R8 and it SONATA STATS installed and set up with users , permissions, agents sync, and see what happened.

For the moment the current system in my office after doing the command,
rm -f /var/lib/sonata/stats/wizard.conf

I click on the SONATA Stats option on vitalpbx

VitalBX4R8
VitalBX4R81500×2000 321 KB

click next on the database settings

DatabaseSettings
DatabaseSettings1920×1440 195 KB

click next on the PBX Settings

PBXSerttings
PBXSerttings1920×1440 288 KB

and this is what happened after click next on the reporting settings

ReportSettigs
ReportSettigs2000×1500 450 KB

ReportSettigs-Timezone
ReportSettigs-Timezone2000×1500 375 KB

If you need to check the logs let me know which ones you need.

6

Try doing a clean install of the Sonata Stats add-on

apt-get --purge remove sonata-stats -y
rm -f /var/lib/sonata/stats/wizard.conf
rm -rf /usr/share/queues-stats/
apt-get install -y sonata-stats
7

If I do a clean install, we don’t have a problem. We are able to pbx teh setup screens and able to use the app.

But this issue happeneed when we update from sonata-stasts 4.0.0-1 to 4.0.0-2, and yesterday when we update from vitalpbx 4.0.0. R7 to 4.0.0 R8.

We would have to see next updaet to see if happen again.

Like I mentin before there is another system we need to update Iet you know if we get any messages during the update.