SONATA Stats data

SONATA Stats give us information about the extensions (lost/abandon/answers call, etc) for call that comes into a queue.

In case if the extension is not part of a queue, is possible to get the same info for those extensions ?

If not, is there other add-on that we could add ?

The cliente wants to get information for all extension but not all extension are part of a queue.

2 Likes

Hi!

Sonata Stats only shows reports of the calls that occurred in the queues. In VitalPBX, you can use the CDR report, but it is a basic report.

Regards,

That is why we need it to be included as extension outgoing report with the advanced analytical data and charts

1 Like

Hi!

Could you please open a new topic in the #wish-list section so that the request can be analyzed by the development team,

Best regards!

edit - linked the mentioned category. - mod

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