Sonata Dialer for Inbound

Wish List
1

Can we use sonata dailer for inbound queues ?

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2

Hello Sir,

Currently Sonata Dialer is for outbound call campaigns only.

3

You can use Regular queues on VitalPBX for inbound traffic. Dialers are intended for outbound campaigns only.

4

Not my inquiry
My inquiry to use sonata dailer forms and script viewing for inbound also

1 Like
5

Thanks for the suggestion, but there are no plans to add such a feature.

6

Can we added in wishlist

1 Like
7

Hi @mohamed.soliman, I have move this topic to the #wish-list category.

1 Like
8

Please guide How we can achieve this

9

We have no plans to support inbound campaigns in the Dialer.

For Inbound Calls, you can use Queues and the Sonta Stats!