Can we use sonata dailer for inbound queues ?
Currently Sonata Dialer is for outbound call campaigns only.
You can use Regular queues on VitalPBX for inbound traffic. Dialers are intended for outbound campaigns only.
Not my inquiry
My inquiry to use sonata dailer forms and script viewing for inbound also
Thanks for the suggestion, but there are no plans to add such a feature.
Can we added in wishlist