SLA Messages / Emails

VitalPBX
1

Hello,

I was wondering if there is there a way to set set up email notifications for when our queues go beyond the SLA that we set. I have been looking for a way to do this so that I can monitor when and how often we are going beyond our SLA in real time.

Thank you

2

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.