I have successfully configured a SIP Trunk on the main tenant in VitalPBX using a trunk from a specific provider with username and password authentication. This works correctly. However, when attempting to configure another SIP Trunk for a different tenant with the same settings but different credentials (for a different client from the same provider), this trunk fails to authenticate and does not even send register requests.
Technical details:
- Both trunks are from the same provider.
- Settings are identical in both cases, with the only difference being the username and password.
- Network checks and IP configurations are correct and similar for both trunks.
- There are no visible errors in the VitalPBX logs for the first tenant.
Question: What could cause the second trunk to fail to authenticate and not initiate register requests, given that I used identical settings to the functional trunk on the main tenant? Is there any specific multi-tenant configuration that might affect the behavior of the trunks?
