Search for a phone number of a caller

Hello,

Is it possible to search in Sonata Stats for a phone number of a caller?

When you go to Call Reports > By Queue, you can enter a the queue or agent name, but nothing returns when you enter a phone number.

It kinda defeats the purpose if Managers/Supervisors cannot easily find what happened to a call.

Thanks

Hello,

There’s currently no support to filter results by caller on ingoing calls reports, I’ll talk with the rest of the team so maybe we can add this feature in a future update.

Thank you for your feedback.