Ringback tone while called party is on the phone now fast busy?
When I call someone who is on their phone the ringback tone is fast busy when set to default in the dial profiles.
When I select default for ringback tone the calling party hears hold music instead of a standard ringback tone.
This is a new development as of the last update to version 3
I just want normal ringback tones whether the called party is on the phone or not.
You can go to the file “/etc/asterisk/vitalpbx/extensions__20-baseplan.conf” and remove the line below from the context “sub-local-dialing”
[sub-local-dialing]
...
...
...
same => n,Set(DIAL_OPTIONS=${IF($[$["${DESTINATION_STATE}"="INUSE"]|$["${DESTINATION_STATE}"="BUSY"]]?${STRREPLACE(DIAL_OPTIONS,r,r(busy),1)}:${DIAL_OPTIONS})})
...
...
...
Do a reload of the dialplan after saving the file.
asterisk -rx"dialplan reload"
Is this the workaround now and will it be fixed in the next release? Thanks
Thanks!
Also I figured out that if I go to each extension and set the dial plan to none it solves the issue as well.
Actually, this is a new feature added in the latest version. Some customers require a busy or call-waiting tone to let their callers know that the callee is currently on a call.
So, in the next version, we will try to implement this as an optional parameter.
What is the point of having a busy tone while “ringing”? This appears to be super confusing to callers…
We made this optional on VitalPBX 3.2.3 R6
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.