Carrier Plus 4.2.0-2
WebRTC 4.2.0-6
When retrieving a parked call, our call is disconnected after 30 seconds.
From the CEL it appears like this…
Interesting thing is that neither of us initiated a hangup
1 Like
Could you please send us screenshots of your WebRTC profile (Settings/Technology Settings/Device Profiles)
Possible it’s related to Retrieving calls from park tries video
Check the output of grep "lack of video RTP activity" /var/log/asterisk/full*
Please make the following adjustments to the WebRTC profile:
Max Video Streams: 35
Max Audio Streams: 35
RTP Keepalive: 1
RTP Timeout: 0
DTLS Verify: Fingerprint
Direct Media: No
Media Encryption Optimistic: No
Asymmetric RTP Codec: No
Save and apply the changes. Then check if the issue persists,
Regards,
That appears to have been the solution. Thanks for your assistance.
1 Like
Are those default setting or will you implement this fix in the next version? Thanks