Hello,
We’re moving from MIRTA PBX to VitalPBX and already have four multi-tenant VitalPBX servers live in production. We really like the platform. There’s one MIRTA tool we miss a lot, and we hope it can be added in a future update.
Request
Please add a Latency column to the PJSIP Endpoints view that shows the real-time round-trip time to each registered endpoint.
Why it helps
When a customer calls in with choppy audio, dropped calls or registration problems, the first thing we check is the latency to their phones. A latency column would let our support staff:
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See endpoints with high or unstable latency at a glance.
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Tell a customer-side network problem apart from a PBX or carrier problem in seconds.
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Fix tickets faster without going to the Asterisk CLI.
Suggested implementation
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Use the qualify (SIP OPTIONS) round-trip time Asterisk already collects, which
pjsip show contactsshows today. -
Show the RTT in milliseconds next to each endpoint’s status, with optional color coding (for example, green, yellow and red at set thresholds).
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Filter the view by tenant, so it fits multi-tenant setups.
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Optional: sorting by latency, and a short history or graph per endpoint.
Thank you for considering it. We’d be glad to help test it.
Regards,
John McMahan
Lifeline Voice & Data