Push not Showing

[vividtelecom]

Hi,
I have Push enabled on our extension and this has been configured on the VitalPBX Mobile with Send Push enabled
When the app is closed Push registers however when i check the Extension status it shows me its not connected

When I type in the command on asterisk

database show devices/PJSIP/T1_234_1

It tells me Push is enabled on ios

portal*CLI> database show devices/PJSIP/T1_234_1
/devices/PJSIP/T1_234_1/assigned_exten : 234
/devices/PJSIP/T1_234_1/emergency_cid :
/devices/PJSIP/T1_234_1/hot_desk : no
/devices/PJSIP/T1_234_1/location :
/devices/PJSIP/T1_234_1/push_id : [“IOS:fecee509694d2d9da794424a16d0a2d85e47556ff96568f7e1c80cbe25dd5c61”]
/devices/PJSIP/T1_234_1/send_push : yes
/devices/PJSIP/T1_234_1/tenant : 3d533ca3c41bbe99
7 results found.

Any ideas how I can get it to show within the Extension Status Option.

[mo10]

Please reinstall VitalPBX Mobile app. There is a complete new app available.
Send push not needed anymore.

See here:

VitalPBX Mobile Push does not work

For the push to work in VitalPBX, it is very important and recommended that the extension to be created be of the PJSIP type and that it has at least two contacts, since the Push server must also be registered to the account. If for some reason a random registration failure is displayed on the phone, this means that the Push server IP is banned, so we recommend whitelisting it. The IP is: 3.212.223.16

And here:

Vpbx iPhone Mobile NOT in App Store

Here are the links: iOS Android

[integrationit]

@VitalPBX Mobile Push does not work

it has at least two contacts

Hi
when you said “it has at least two contacts”
did you mean that the extension must be registered on desktop as second contact ?
im testing the push notification but the moment i lock my android phone the extension straight away does to unreachable

[mo10]

@integrationit

it has at least two contacts

PJSIP has a field in Extensions: max contacts. Set this to 2.
But as said, an extra device for the mobile app is better.