We have an issue when editing or adding a new phone under provisioning. We have tried removing provisioning module, re installing reboot system. We have tried different brands and different MAC addresses. Whilst the example is a fake MAC, we get the same whilst using real MAC addresses.
Also, just having a further play. See attached, that if I assign the phone to account 2, the error does not occur. Could be a red herring, but whether that has something to do with it. That account has 10 contacts available also, was thinking maybe it’s number of contacts.
No wallpaper was added, we left the original wallpaper in. I’ve checked after re installing the entire system, still getting errors, however a different one. The re install has one extension, licenses added and that’s it. Something is not right with the provisioning module.
Is there any way I can get information from the error trace?
Nice one. After the update, rebooted, removed the templates and re added the Dinstar / ClearlyIP phones in the provisioning module. Both phones came on no problem and the error message has not returned.
Thanks for the quick turn around! Seems to be fixed since the update.