Possibility to reroute a call in queue to busy message when agent is busy

[PitzKey]

Here’s where a custom dial string would help…

Virtual Devices

Hello, I see that there’s a new feature added to the extensions, called Virtual Virtual Devices, which, from what I understand, it allows you to create an extension and “attach” a virtual device, thus, allowing you to set an external phone number in this section. [image] So here’s two questions: What is it different from what we were able to do until now when creating an extension with no device attached and used FollowMe with an external number? When entering a number, I see that it sets t…

That dial string would look something like:

local/102@cos-all&local/102@cos-all

Unfortunately, this was never implemented