Passing Variable from asterisk to CRM URL popup

x_mos · July 31, 2023, 10:09pm

Hi VitalPBX & All Member Forum

When the call comes to ivr, the customer will be asked to enter the “CUST_ID” (DTMF) number

My question :

How to get the variable so that it can appear in the CRM_URL?

Thanks

x_mos · August 7, 2023, 2:15am

Hi ALl
Vitxy ‘4.0.1-3’ → March 30, 2023
Added → CRM URL: Static variables

How to use “Static variables” ? Can i get variable from diaplan asterisk?

Thanks

maynor · August 7, 2023, 10:33pm

Hi Sir,

At the moment, the only dynamic variables available are the ones that appear in the dropdown when “Use Dynamic Variable” is checked.

Static variables will have the static value that is configured when the settings are saved,

x_mos · August 8, 2023, 1:33am

Hi @maynor

Thanks your response, any solution to get variable from asterisk dialplan and use that variable on popup CRM? That’s very important of integrated with crm

maynor · August 18, 2023, 3:56pm

Hi!

You can do this by using custom contexts. In the link below, there’s an example of it.

Regards,