One touch button to change caller ID

[ari]

Hi everyone,
I’m trying to find a way to make a Yealink phone change its outbound Caller ID when I press a specific key.

We’re using VitalPBX, and ideally, I’d like to keep one extension but have the ability to switch caller IDs.

Has anyone implemented a similar solution before or found a suitable workaround?

Thanks in advance!

[digi]

Hi @ari

We have done this with our VitalPBX instance. How we achieved it was by using Outbound Routes to overwrite the CID, all you need to do is dial a prefix code before the telephone number you are calling, the prefix code is detected by the outbound route and changes the Outbound CID based upon the rule.

Description: give it a useful name
Outbound CID: enter the Name and Number you wish to display to the person you are calling
Trunks: Select the SIP Trunk you wish to use
Overwrite CID: Must be set to YES

Prefix: Use a suitable code (423 in my example)
Pattern: I used . for simplicity but feasibly you can use any pattern you require

Potentially you could use a button to dial the prefix for you, our you could just dial the prefix manually.

Regards Digi

[digi]

Its worth mentioning that you can have as many outbound routes with their own prefix as you need. if you dont dial a prefix, then your outbound call will display you main outbound CID.

Digi