No audio after resume a call that was in HOLD

We have a physical installation of vitalpbx (latest version), with E1 and sip trunk.

The agent received the call with no problems, then the call is place on hold, and when the agent wants to resume the call the audio is no way only the client is no able to hear the agent.

This only happens when call is coming thru the E1. I try to replate the issue with a call between internal extension, and also using the sip trunk but no problem.

Has anyone had an issue like this one ?

Enable PJSIP logging (assuming you use PJSIP, which you should) in the asterisk console

asterisk -rvvvvvvvv
pjsip set logger on

Reproduce the issue and post the output to pastebin.com

Yes., i’m using pjsip for the extensions.

If the call comes thru the E1 and goes to an extension I don’t get that behavior and can put the call on hold and then resume the call without any problem with the audio. If the call comes thru the E1 and then goes to a queue (agents are dynamic), when agent answer the call put the call on hold and then resume the call there is the problem with the audio, the client is not able to listen to the agent.

Run the same test make a call using sip service, no problem.

This is the call

[2022-06-20 16:47:52] VERBOSE[1915][C-00000838] sig_pri.c: Accepting call from ‘70102426’ to ‘4100’ on channel 0/5, span 1
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@dahdi-incoming:1] Set(“DAHDI/i1/70102426-5e4”, “did=4100”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@dahdi-incoming:2] Goto(“DAHDI/i1/70102426-5e4”, “dial,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (dahdi-incoming,dial,1)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [dial@dahdi-incoming:1] Set(“DAHDI/i1/70102426-5e4”, “channel=”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [dial@dahdi-incoming:2] GotoIf(“DAHDI/i1/70102426-5e4”, “0?hotdesk,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [dial@dahdi-incoming:3] Set(“DAHDI/i1/70102426-5e4”, “user=”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [dial@dahdi-incoming:4] GotoIf(“DAHDI/i1/70102426-5e4”, “1?default-trunk,4100,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (default-trunk,4100,1)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@default-trunk:1] Gosub(“DAHDI/i1/70102426-5e4”, “set-global-tenant-vars,s,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:1] NoOp(“DAHDI/i1/70102426-5e4”, “Setting Global Vars for vitalpbx Tenant”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:2] Set(“DAHDI/i1/70102426-5e4”, “__TENANT_PATH=a60ecb339c5ea480”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:3] Set(“DAHDI/i1/70102426-5e4”, “__TENANT_PREFIX=”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:4] Set(“DAHDI/i1/70102426-5e4”, “__QUEUE_AGENTS_CONTEXT=queue-call-to-agents”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:5] Set(“DAHDI/i1/70102426-5e4”, “__FOLLOWME_CONTEXT=ext-followme”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:6] Set(“DAHDI/i1/70102426-5e4”, “__HINTS_CONTEXT=extension-hints”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:7] Set(“DAHDI/i1/70102426-5e4”, “__DEFAULT_COS=cos-all”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:8] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@default-trunk:2] Gosub(“DAHDI/i1/70102426-5e4”, “sub-check-blacklist,s,1(a60ecb339c5ea480,70102426)”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-check-blacklist:1] NoOp(“DAHDI/i1/70102426-5e4”, “Testing if 70102426 is in Black List”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-check-blacklist:2] GotoIf(“DAHDI/i1/70102426-5e4”, “0?banned”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-check-blacklist:3] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@default-trunk:3] Gosub(“DAHDI/i1/70102426-5e4”, “sub-stir-shaken-verify,s,1(a60ecb339c5ea480,70102426)”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-stir-shaken-verify:1] NoOp(“DAHDI/i1/70102426-5e4”, “STIR Shaken Verify”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-stir-shaken-verify:2] Set(“DAHDI/i1/70102426-5e4”, “STIR_SHAKEN_IDENTITIES=0”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-stir-shaken-verify:3] NoOp(“DAHDI/i1/70102426-5e4”, “Number of STIR/SHAKEN identities: 0”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-stir-shaken-verify:4] GotoIf(“DAHDI/i1/70102426-5e4”, “1?end”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (sub-stir-shaken-verify,s,6)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-stir-shaken-verify:6] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@default-trunk:4] Gosub(“DAHDI/i1/70102426-5e4”, “sub-setup-call-type,s,1(incoming)”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-setup-call-type:1] NoOp(“DAHDI/i1/70102426-5e4”, “Determinating Call Type”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-setup-call-type:2] GotoIf(“DAHDI/i1/70102426-5e4”, “0?return”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-setup-call-type:3] Gosub(“DAHDI/i1/70102426-5e4”, “s-incoming,1()”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-setup-call-type:1] NoOp(“DAHDI/i1/70102426-5e4”, “Incoming Call”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-setup-call-type:2] Set(“DAHDI/i1/70102426-5e4”, “__CALL_TYPE=2”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-setup-call-type:3] Set(“DAHDI/i1/70102426-5e4”, “__CALL_TYPE_LABEL=IN”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-setup-call-type:4] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-setup-call-type:4] Set(“DAHDI/i1/70102426-5e4”, “__CALL_TYPE_CONFIGURED=yes”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-setup-call-type:5] Set(“DAHDI/i1/70102426-5e4”, “CDR(calltype)=2”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-setup-call-type:6] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@default-trunk:5] Gosub(“DAHDI/i1/70102426-5e4”, “dynamic-routing-in,s,1(70102426)”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@dynamic-routing-in:1] NoOp(“DAHDI/i1/70102426-5e4”, “Test if must to apply dynamic routing”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@dynamic-routing-in:2] Set(“DAHDI/i1/70102426-5e4”, “EXTERNAL_CALLER=70102426”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@dynamic-routing-in:3] Set(“DAHDI/i1/70102426-5e4”, “DYNROUTING_DM=0”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@dynamic-routing-in:4] GotoIf(“DAHDI/i1/70102426-5e4”, “1?gd”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (dynamic-routing-in,s,6)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@dynamic-routing-in:6] GotoIf(“DAHDI/i1/70102426-5e4”, “0?:rb”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (dynamic-routing-in,s,11)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@dynamic-routing-in:11] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@default-trunk:6] Goto(“DAHDI/i1/70102426-5e4”, “incoming-calls,4100,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (incoming-calls,4100,1)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@incoming-calls:1] NoOp(“DAHDI/i1/70102426-5e4”, “INBOUND_ROUTE: General”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@incoming-calls:2] Set(“DAHDI/i1/70102426-5e4”, “CHANNEL(language)=es_NI”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@incoming-calls:3] Set(“DAHDI/i1/70102426-5e4”, “__INBOUND_LANGUAGE=es_NI”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@incoming-calls:4] Gosub(“DAHDI/i1/70102426-5e4”, “sub-set-moh,s,1(ringback,YES)”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:1] NoOp(“DAHDI/i1/70102426-5e4”, “Configuring MoH Class”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:2] Set(“DAHDI/i1/70102426-5e4”, “MOH_CLASS=ringback”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:3] Set(“DAHDI/i1/70102426-5e4”, “MOH_FORCE=YES”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:4] GotoIf(“DAHDI/i1/70102426-5e4”, “1?end”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (sub-set-moh,s,8)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:8] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@incoming-calls:5] Gosub(“DAHDI/i1/70102426-5e4”, “sub-set-call-vars,s-incoming,1(70102426,4100,a60ecb339c5ea480)”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:1] NoOp(“DAHDI/i1/70102426-5e4”, “Setting Incoming Call Vars”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:2] Set(“DAHDI/i1/70102426-5e4”, “__CALLID=1655765272.8208”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:3] Set(“DAHDI/i1/70102426-5e4”, “__INCOMING_SOURCE=70102426”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:4] Set(“DAHDI/i1/70102426-5e4”, “__INCOMING_DESTINATION=4100”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:5] Set(“DAHDI/i1/70102426-5e4”, “__INCOMING_TENANT=a60ecb339c5ea480”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:6] Set(“DAHDI/i1/70102426-5e4”, “__CALL_SOURCE=70102426”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:7] Set(“DAHDI/i1/70102426-5e4”, “__CS=70102426”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:8] Set(“DAHDI/i1/70102426-5e4”, “__CALL_DESTINATION=4100”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:9] Set(“DAHDI/i1/70102426-5e4”, “__TENANT=a60ecb339c5ea480”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:10] Set(“DAHDI/i1/70102426-5e4”, “CDR(tenant)=vitalpbx”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:11] Set(“DAHDI/i1/70102426-5e4”, “CDR(destination)=4100”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:12] Set(“DAHDI/i1/70102426-5e4”, “CDR(trunk)=”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:13] Set(“DAHDI/i1/70102426-5e4”, “CDR(did)=”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:14] Set(“DAHDI/i1/70102426-5e4”, “CDR(calltype)=2”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:15] Gosub(“DAHDI/i1/70102426-5e4”, “app-incoming,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:1] NoOp(“DAHDI/i1/70102426-5e4”, “Incoming Call App CDR”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:2] GotoIf(“DAHDI/i1/70102426-5e4”, “1?:return”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:3] Set(“DAHDI/i1/70102426-5e4”, “CDR(source)=70102426”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:4] Set(“DAHDI/i1/70102426-5e4”, “CDR(tenant)=vitalpbx”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:5] Set(“DAHDI/i1/70102426-5e4”, “CDR(destination)=4100”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:6] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s-incoming@sub-set-call-vars:16] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@incoming-calls:6] Set(“DAHDI/i1/70102426-5e4”, “ICALL=yes”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [4100@incoming-calls:7] Goto(“DAHDI/i1/70102426-5e4”, “app-time-condition,TC-1,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (app-time-condition,TC-1,1)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:1] NoOp(“DAHDI/i1/70102426-5e4”, “Time Condition: Horas Laborales”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:2] Set(“DAHDI/i1/70102426-5e4”, “TC_TIMEZONE=America/Costa_Rica”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:3] Gosub(“DAHDI/i1/70102426-5e4”, “TG-1,s,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@TG-1:1] NoOp(“DAHDI/i1/70102426-5e4”, “Time Group: Horas Laborales”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@TG-1:2] Set(“DAHDI/i1/70102426-5e4”, “__TGMATCH=0”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@TG-1:3] GotoIfTime(“DAHDI/i1/70102426-5e4”, “07:00-18:00,mon-fri,,,America/Costa_Rica?match:”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (TG-1,s,6)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@TG-1:6] Set(“DAHDI/i1/70102426-5e4”, “__TGMATCH=1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@TG-1:7] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:4] NoOp(“DAHDI/i1/70102426-5e4”, “1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:5] Set(“DAHDI/i1/70102426-5e4”, “OVERRIDE_STATE=”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:6] GotoIf(“DAHDI/i1/70102426-5e4”, “1?:check-default”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:7] GotoIf(“DAHDI/i1/70102426-5e4”, “0?match”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:8] GotoIf(“DAHDI/i1/70102426-5e4”, “0?unmatch”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:9] GotoIf(“DAHDI/i1/70102426-5e4”, “1?match”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (app-time-condition,TC-1,13)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:13] NoOp(“DAHDI/i1/70102426-5e4”, “Time Condition Matched”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [TC-1@app-time-condition:14] Goto(“DAHDI/i1/70102426-5e4”, “ext-queues,12,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx_builtins.c: Goto (ext-queues,12,1)
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:1] NoOp(“DAHDI/i1/70102426-5e4”, “Queue: Call Center”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:2] Set(“DAHDI/i1/70102426-5e4”, “__QUEUE_UID=1655765272.8208”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:3] Set(“DAHDI/i1/70102426-5e4”, “__QUEUE_CALL=TRUE”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:4] Set(“DAHDI/i1/70102426-5e4”, “__SKIP_AA=TRUE”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:5] Set(“DAHDI/i1/70102426-5e4”, “__FROM_QUEUE_ID=2”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:6] Gosub(“DAHDI/i1/70102426-5e4”, “sub-set-moh,s,1(default,YES)”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:1] NoOp(“DAHDI/i1/70102426-5e4”, “Configuring MoH Class”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:2] Set(“DAHDI/i1/70102426-5e4”, “MOH_CLASS=default”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:3] Set(“DAHDI/i1/70102426-5e4”, “MOH_FORCE=YES”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:4] GotoIf(“DAHDI/i1/70102426-5e4”, “0?end”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:5] GotoIf(“DAHDI/i1/70102426-5e4”, “1?:end”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:6] Set(“DAHDI/i1/70102426-5e4”, “CHANNEL(musicclass)=default”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:7] Set(“DAHDI/i1/70102426-5e4”, “__MOH_SET=YES”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [s@sub-set-moh:8] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:7] Set(“DAHDI/i1/70102426-5e4”, “__QUEUE_NUMBER=12”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:8] Set(“DAHDI/i1/70102426-5e4”, “__QUEUE_NAME=Q12”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:9] Gosub(“DAHDI/i1/70102426-5e4”, “sub-set-call-vars,app-incoming,1”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:1] NoOp(“DAHDI/i1/70102426-5e4”, “Incoming Call App CDR”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:2] GotoIf(“DAHDI/i1/70102426-5e4”, “1?:return”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:3] Set(“DAHDI/i1/70102426-5e4”, “CDR(source)=70102426”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:4] Set(“DAHDI/i1/70102426-5e4”, “CDR(tenant)=vitalpbx”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:5] Set(“DAHDI/i1/70102426-5e4”, “CDR(destination)=4100”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [app-incoming@sub-set-call-vars:6] Return(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:10] NoOp(“DAHDI/i1/70102426-5e4”, “Connecting to Queue”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:11] Set(“DAHDI/i1/70102426-5e4”, “ANSWER_CHANNEL=yes”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:12] ExecIf(“DAHDI/i1/70102426-5e4”, “0?Set(QUEUE_PRIO=):”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:13] ExecIf(“DAHDI/i1/70102426-5e4”, “0?Progress():Answer()”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:14] NoCDR(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] pbx.c: Executing [12@ext-queues:15] Queue(“DAHDI/i1/70102426-5e4”, “Q12,7200”) in new stack
[2022-06-20 16:47:52] VERBOSE[27037][C-00000838] res_musiconhold.c: Started music on hold, class ‘default’, on channel ‘DAHDI/i1/70102426-5e4’
[2022-06-20 16:48:13] VERBOSE[27037][C-00000838] app_queue.c: Called Local/4017@queue-call-to-agents/n
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@queue-call-to-agents:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “More than on digit pattern”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@queue-call-to-agents:2] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “s,1(4017)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@queue-call-to-agents:1] Set(“Local/4017@queue-call-to-agents-00000512;2”, “EXTENSION=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@queue-call-to-agents:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “TENANT=a60ecb339c5ea480”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@queue-call-to-agents:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__SRC_APP=Q12”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@queue-call-to-agents:4] Set(“Local/4017@queue-call-to-agents-00000512;2”, “COS=cos-all”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@queue-call-to-agents:5] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Dialing Agent 4017 from 70102426”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@queue-call-to-agents:6] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__DISABLE_CF_AA=TRUE”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@queue-call-to-agents:7] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?end”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@queue-call-to-agents:8] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “cos-all,4017,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@cos-all:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “More than on digit pattern”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@cos-all:2] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “s,1(4017)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:1] Set(“Local/4017@queue-call-to-agents-00000512;2”, “EXTENSION=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:2] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Dialing 4017 from 70102426”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:3] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-set-global-vars,s,1(a60ecb339c5ea480,4017,parking-1)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-global-vars:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Setting Global Vars”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-global-vars:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “TENANT_PATH=a60ecb339c5ea480”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-global-vars:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “PREFIX=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-global-vars:4] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__PICKUPMARK=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-global-vars:5] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__PARKINGLOT=parking-1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-global-vars:6] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__DYNAMIC_FEATURES=custom-features”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-global-vars:7] Set(“Local/4017@queue-call-to-agents-00000512;2”, “ICALL=no”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-global-vars:8] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:4] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-set-call-vars,s,1(a60ecb339c5ea480,4017,1,cos-all,ARS-all)”) in new sack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Setting Call Vars”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_TENANT=a60ecb339c5ea480”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_CALL_DESTINATION=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:4] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_COS_ID=1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:5] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_COS_NAME=cos-all”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:6] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__TRANSFER_CONTEXT=cos-all”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:7] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_ARS=ARS-all”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:8] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CDR(tenant)=vitalpbx”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:9] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CDR(destination)=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:10] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CDR(trunk)=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:11] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CDR(did)=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:12] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__CALLID=1655765293.8213”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:13] ExecIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?Set(CHANNEL(language)=es_NI)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:14] ExecIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?Set(CHANNEL(language)=)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-call-vars:15] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:5] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-construct-cid,s,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-construct-cid:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Building CID”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-construct-cid:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_CALL_SOURCE=70102426”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-construct-cid:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_CS=70102426”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-construct-cid:4] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?return”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-construct-cid:5] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-get-device-tree,s,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-get-device-tree:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Configuring Device Tree”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-get-device-tree:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DEV_TECHNOLOGY=Local”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-get-device-tree:3] GosubIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?s-local,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s-local@sub-get-device-tree:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Try to determianate caller technology 70102426”) in new tack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s-local@sub-get-device-tree:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “TECH_DETERMINATED=no”) in new stack
[2022-06-20 16:48:13] WARNING[27078][C-00000838] func_channel.c: Unknown or unavailable item requested: ‘dahdi_channel’
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s-local@sub-get-device-tree:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DEV_TECHNOLOGY=Local”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s-local@sub-get-device-tree:4] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DEV_TECHNOLOGY=Local”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s-local@sub-get-device-tree:5] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DEV_TECHNOLOGY=Local”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s-local@sub-get-device-tree:6] Set(“Local/4017@queue-call-to-agents-00000512;2”, “TECH_DETERMINATED=no”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s-local@sub-get-device-tree:7] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-get-device-tree:4] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?return”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-get-device-tree,s,15)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-get-device-tree:15] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-construct-cid:6] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?return”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-construct-cid,s,11)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-construct-cid:11] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-construct-cid:12] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CDR(source)=70102426”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-construct-cid:13] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:6] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “set-global-tenant-vars,s,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Setting Global Vars for vitalpbx Tenant”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__TENANT_PATH=a60ecb339c5ea480”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__TENANT_PREFIX=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:4] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__QUEUE_AGENTS_CONTEXT=queue-call-to-agents”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:5] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__FOLLOWME_CONTEXT=ext-followme”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:6] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__HINTS_CONTEXT=extension-hints”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:7] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__DEFAULT_COS=cos-all”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@set-global-tenant-vars:8] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:7] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?local-dialing”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:8] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Check if is an Emergency Call”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:9] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?emergency-calls,4017,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:10] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-lockphone-check,s,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-lockphone-check:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “SUB: LOCK PHONE CHECK”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-lockphone-check:2] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?unlock”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-lockphone-check,s,12)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-lockphone-check:12] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@cos-all:11] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-local-dialing,s,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-local-dialing:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Trying to determine if is a local extension”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-local-dialing:2] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?:return”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-local-dialing:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “EXTENSION_TO_DIAL=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-local-dialing:4] Goto(“Local/4017@queue-call-to-agents-00000512;2”, “4017,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-local-dialing,4017,1)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Dialing Local Extension”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:2] ExecIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?NoCDR()”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:3] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-setup-call-type,s,1(internal)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-setup-call-type:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Determinating Call Type”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-setup-call-type:2] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?return”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-setup-call-type,s,5)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-setup-call-type:5] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CDR(calltype)=2”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-setup-call-type:6] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:4] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_DESTINATION_STATE=NOT_INUSE”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:5] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_DESTINATION_NUMBER=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:6] Set(“Local/4017@queue-call-to-agents-00000512;2”, “_DESTINATION_COS_NAME=cos-all”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:7] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-check-cos-privacy,s,1(cos-all,1,cos-all)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-check-cos-privacy:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Checking Privacy of CoS: cos-all”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-check-cos-privacy:2] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?:no_local”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-check-cos-privacy,s,15)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-check-cos-privacy:15] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “No Local Call, Allow any CoS”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-check-cos-privacy:16] Goto(“Local/4017@queue-call-to-agents-00000512;2”, “return”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-check-cos-privacy,s,22)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-check-cos-privacy:22] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:8] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DIAL_STRING=PJSIP/4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:9] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DB(a60ecb339c5ea480/LASTCALLER/4017)=70102426”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:10] Set(“Local/4017@queue-call-to-agents-00000512;2”, “IGNORE_DIVERSIONS=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:11] Set(“Local/4017@queue-call-to-agents-00000512;2”, “QUEUE_CALL=TRUE”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:12] GosubIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?sub-queue-members,s,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-queue-members:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Queue Member 4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-queue-members:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “QUEUE_PREFIX=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-queue-members:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CID_NAME_PREFIX=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-queue-members:4] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?:set_prefix”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-queue-members,s,6)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-queue-members:6] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CALLERID(name)=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-queue-members:7] Set(“Local/4017@queue-call-to-agents-00000512;2”, “ALLOW_DIVERSIONS=no”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-queue-members:8] ExecIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?Set(_IGNORE_DIVERSIONS=yes)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-queue-members:9] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:13] GosubIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?:sub-check-diversions,s,1(predialing)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:14] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?post-dial”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:15] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “parse-dial-string,s,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Parsing dial string: PJSIP/4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “NEW_DIAL_STRING=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “COUNTER=1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:4] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CURRENT_DEVICE=PJSIP/4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:5] While(“Local/4017@queue-call-to-agents-00000512;2”, “1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:6] Set(“Local/4017@queue-call-to-agents-00000512;2”, “TECHNOLOGY=PJSIP”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:7] Set(“Local/4017@queue-call-to-agents-00000512;2”, “USER=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:8] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?:regular”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:9] Goto(“Local/4017@queue-call-to-agents-00000512;2”, “regular-pjsip”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (parse-dial-string,s,12)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:12] Set(“Local/4017@queue-call-to-agents-00000512;2”, “PARSED_DEV=PJSIP/4017/sip:4017@192.168.100.71:5060”) in new stac
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:13] ExecIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?Set(PARSED_DEV=PJSIP/4017)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:14] Goto(“Local/4017@queue-call-to-agents-00000512;2”, “append”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (parse-dial-string,s,16)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:16] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?:concatenate”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:17] Set(“Local/4017@queue-call-to-agents-00000512;2”, “NEW_DIAL_STRING=PJSIP/4017/sip:4017@192.168.100.71:5060”) in newstack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:18] Goto(“Local/4017@queue-call-to-agents-00000512;2”, “next”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (parse-dial-string,s,21)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:21] Set(“Local/4017@queue-call-to-agents-00000512;2”, “COUNTER=2”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:22] Set(“Local/4017@queue-call-to-agents-00000512;2”, “CURRENT_DEVICE=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:23] EndWhile(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:5] While(“Local/4017@queue-call-to-agents-00000512;2”, “0”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:24] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “New dialstring: PJSIP/4017/sip:4017@192.168.100.71:5060”) in ne stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:25] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DIAL_STRING=PJSIP/4017/sip:4017@192.168.100.71:5060”) in new stak
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@parse-dial-string:26] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:16] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Configuring Dial Settings”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:17] Set(“Local/4017@queue-call-to-agents-00000512;2”, “RING_TIME=30”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:18] Set(“Local/4017@queue-call-to-agents-00000512;2”, “RING_TIME=30”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:19] Set(“Local/4017@queue-call-to-agents-00000512;2”, “RING_TIME=30”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:20] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DIAL_OPTIONS=kKtr”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:21] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DIAL_OPTIONS=kKtr”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:22] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?:answermode”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-local-dialing,4017,26)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:26] Set(“Local/4017@queue-call-to-agents-00000512;2”, “ANSWER_MODE=disable”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:27] Set(“Local/4017@queue-call-to-agents-00000512;2”, “ANSWER_MODE=disable”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:28] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?check-hd”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-local-dialing,4017,31)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:31] Set(“Local/4017@queue-call-to-agents-00000512;2”, “IS_HOT_DESK=no”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:32] Set(“Local/4017@queue-call-to-agents-00000512;2”, “MOH_CLASS=default”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:33] GosubIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?sub-set-moh,s,1(default)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:34] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?busy-here”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:35] Set(“Local/4017@queue-call-to-agents-00000512;2”, “FORCE_RECORDING=no”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:36] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DIAL_OPTIONS=kKtrb(sub-before-connecting-call^s^1(a60ecb339c5a480^70102426^4017^^))”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:37] Set(“Local/4017@queue-call-to-agents-00000512;2”, “DIAL_OPTIONS=kKtrb(sub-before-connecting-call^s^1(a60ecb339c5a480^70102426^4017^^))U(sub-before-bridging-call^a60ecb339c5ea480^70102426^4017^no)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:38] Set(“Local/4017@queue-call-to-agents-00000512;2”, “__TRANSFERED_CALL=TRUE”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:39] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Enable Follow-Me Ring Time If needed”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:40] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?:check-rt”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-local-dialing,4017,47)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:47] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?post-dial”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:48] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?end_call”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:49] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-udpate-virtual-dev-state,s,1(4017,BUSY)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Update Virtual Devices State”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “EXT_NUM=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “NEW_STATUS=BUSY”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:4] Set(“Local/4017@queue-call-to-agents-00000512;2”, “EXTENSION_ID=66”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] func_odbc.c: Found no rows [SELECT device_id FROM ombu_devices WHERE extension_id=‘66’ and technology=‘virtual’ and tenant_id=(SELECT tenant_id from ombu_tnants WHERE path=‘a60ecb339c5ea480’)]
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:5] Set(“Local/4017@queue-call-to-agents-00000512;2”, “ODBC_ID=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:6] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?no_rows”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-udpate-virtual-dev-state,s,14)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:14] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [4017@sub-local-dialing:50] Dial(“Local/4017@queue-call-to-agents-00000512;2”, “PJSIP/4017/sip:4017@192.168.100.71:5060,30,kKtrb(sub-before-onnecting-call^s^1(a60ecb339c5ea480^70102426^4017^^))U(sub-before-bridging-call^a60ecb339c5ea480^70102426^4017^no)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] app_stack.c: PJSIP/4017-0000070a Internal Gosub(sub-before-connecting-call,s,1(a60ecb339c5ea480,70102426,4017,)) start
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:1] NoOp(“PJSIP/4017-0000070a”, “Executing routines in the newly created channel before initiaing the call”) innew stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:2] Set(“PJSIP/4017-0000070a”, “TENANT=a60ecb339c5ea480”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:3] Set(“PJSIP/4017-0000070a”, “CALLER=70102426”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:4] Set(“PJSIP/4017-0000070a”, “CALLEE=4017”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:5] Set(“PJSIP/4017-0000070a”, “EXEC_AA=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:6] Set(“PJSIP/4017-0000070a”, “CUSTOM_ALERT_INFO=”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:7] Set(“PJSIP/4017-0000070a”, “APP_TYPE=Q12”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:8] GosubIf(“PJSIP/4017-0000070a”, “0?sub-auto-answer,s,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:9] GosubIf(“PJSIP/4017-0000070a”, “0?sub-set-custom-header,s,1(Alert-Info,)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:10] GosubIf(“PJSIP/4017-0000070a”, “0?sub-set-custom-header,s,1(Call-Info,)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:11] Gosub(“PJSIP/4017-0000070a”, “sub-set-custom-header,s,1(CALL-TYPE,IN)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:1] NoOp(“PJSIP/4017-0000070a”, “Setting up custom header”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:2] GotoIf(“PJSIP/4017-0000070a”, “0?set-sip”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:3] NoOp(“PJSIP/4017-0000070a”, “Add PJSIP Headers”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:4] Set(“PJSIP/4017-0000070a”, “PJSIP_HEADER(add,CALL-TYPE)=IN”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:5] Goto(“PJSIP/4017-0000070a”, “end”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-set-custom-header,s,8)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:8] Return(“PJSIP/4017-0000070a”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:12] Gosub(“PJSIP/4017-0000070a”, “sub-set-custom-header,s,1(APPLICATION,Q12)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:1] NoOp(“PJSIP/4017-0000070a”, “Setting up custom header”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:2] GotoIf(“PJSIP/4017-0000070a”, “0?set-sip”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:3] NoOp(“PJSIP/4017-0000070a”, “Add PJSIP Headers”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:4] Set(“PJSIP/4017-0000070a”, “PJSIP_HEADER(add,APPLICATION)=Q12”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:5] Goto(“PJSIP/4017-0000070a”, “end”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-set-custom-header,s,8)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:8] Return(“PJSIP/4017-0000070a”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:13] GosubIf(“PJSIP/4017-0000070a”, “1?sub-set-custom-header,s,1(QUEUE-NAME,Q12)”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:1] NoOp(“PJSIP/4017-0000070a”, “Setting up custom header”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:2] GotoIf(“PJSIP/4017-0000070a”, “0?set-sip”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:3] NoOp(“PJSIP/4017-0000070a”, “Add PJSIP Headers”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:4] Set(“PJSIP/4017-0000070a”, “PJSIP_HEADER(add,QUEUE-NAME)=Q12”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:5] Goto(“PJSIP/4017-0000070a”, “end”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-set-custom-header,s,8)
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-set-custom-header:8] Return(“PJSIP/4017-0000070a”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:14] GosubIf(“PJSIP/4017-0000070a”, “0?before-connecting-call-hook,s,1”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-connecting-call:15] Return(“PJSIP/4017-0000070a”, “”) in new stack
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] app_stack.c: Spawn extension (cos-all, 4017, 1) exited non-zero on ‘PJSIP/4017-0000070a’
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] app_stack.c: PJSIP/4017-0000070a Internal Gosub(sub-before-connecting-call,s,1(a60ecb339c5ea480,70102426,4017,)) complete GOSUB_RETVAL=
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] app_dial.c: Called PJSIP/4017/sip:4017@192.168.100.71:5060
[2022-06-20 16:48:13] VERBOSE[27037][C-00000838] app_queue.c: Local/4017@queue-call-to-agents-00000512;1 is ringing
[2022-06-20 16:48:13] VERBOSE[27078][C-00000838] app_dial.c: PJSIP/4017-0000070a is ringing
[2022-06-20 16:48:13] VERBOSE[27037][C-00000838] app_queue.c: Local/4017@queue-call-to-agents-00000512;1 is ringing
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] app_dial.c: PJSIP/4017-0000070a answered Local/4017@queue-call-to-agents-00000512;2
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] app_stack.c: PJSIP/4017-0000070a Internal Gosub(sub-before-bridging-call,s,1(a60ecb339c5ea480,70102426,4017,no)) start
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:1] NoOp(“PJSIP/4017-0000070a”, “Executing sub-routine before connecting to the calling channel”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:2] Set(“PJSIP/4017-0000070a”, “TENANT=a60ecb339c5ea480”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:3] Set(“PJSIP/4017-0000070a”, “CALLER=70102426”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:4] Set(“PJSIP/4017-0000070a”, “CALLEE=4017”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:5] Set(“PJSIP/4017-0000070a”, “FORCE_CALL_RECORDING=no”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:6] NoOp(“PJSIP/4017-0000070a”, “Check if the follow-me confirmation sub-routine needs to be executed”) in new stck
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:7] GotoIf(“PJSIP/4017-0000070a”, “1?call-recording”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-before-bridging-call,s,9)
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:9] NoOp(“PJSIP/4017-0000070a”, “Executing the call-recording sub-routine”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:10] Gosub(“PJSIP/4017-0000070a”, “sub-call-recording,s,1(a60ecb339c5ea480,70102426,4017,no)”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:1] NoOp(“PJSIP/4017-0000070a”, “Check if call will be recorded on tenant a60ecb339c5ea480”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:2] NoOp(“PJSIP/4017-0000070a”, "Call Type: 2 ") in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:3] Set(“PJSIP/4017-0000070a”, “TENANT=a60ecb339c5ea480”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:4] Set(“PJSIP/4017-0000070a”, “CALLER=70102426”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:5] Set(“PJSIP/4017-0000070a”, “CALLEE=4017”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:6] Set(“PJSIP/4017-0000070a”, “APP_FORCE=no”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:7] GotoIf(“PJSIP/4017-0000070a”, “1?:rec_no_available”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:8] GotoIf(“PJSIP/4017-0000070a”, “0?perform-recording”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:9] GotoIf(“PJSIP/4017-0000070a”, “0?perform-recording”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:10] GotoIf(“PJSIP/4017-0000070a”, “0?perform-recording”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:11] GotoIf(“PJSIP/4017-0000070a”, “1?perform-recording”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-call-recording,s,14)
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:14] Gosub(“PJSIP/4017-0000070a”, “sub-perform-recording,s,1”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:1] NoOp(“PJSIP/4017-0000070a”, “Perform Call Recording”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:2] Set(“PJSIP/4017-0000070a”, “RECORDING_ID=1655765272.8208”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:3] Set(“PJSIP/4017-0000070a”, “APP_TYPE=Q12”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:4] Set(“PJSIP/4017-0000070a”, “AUDIO_FILE=164816-IN-Q12-70102426-4017-1655765272.8208”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:5] Set(“PJSIP/4017-0000070a”, “RECORDING_FORMAT=wav”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:6] Set(“PJSIP/4017-0000070a”, “__REC_FILENAME=/var/spool/asterisk/monitor/2022/06/20/164816-IN-Q12-70102426-4017-165765272.8208.wav”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:7] GotoIf(“PJSIP/4017-0000070a”, “0?:set_rec_file”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-perform-recording,s,10)
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:10] Set(“PJSIP/4017-0000070a”, “CDR(recfile)=/var/spool/asterisk/monitor/2022/06/20/164816-IN-Q12-70102426-4017-165765272.8208.wav”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:11] MixMonitor(“PJSIP/4017-0000070a”, “/var/spool/asterisk/monitor/2022/06/20/164816-IN-Q12-70102426-4017-165576527.8208.wav,b,”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-perform-recording:12] Return(“PJSIP/4017-0000070a”, “”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:15] Goto(“PJSIP/4017-0000070a”, “return”) in new stack
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-call-recording,s,17)
[2022-06-20 16:48:16] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-call-recording:17] Return(“PJSIP/4017-0000070a”, “”) in new stack
[2022-06-20 16:48:17] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:11] NoOp(“PJSIP/4017-0000070a”, “Check if there’s a custom sub-routine defined for executing it”) in new stack
[2022-06-20 16:48:17] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:12] GosubIf(“PJSIP/4017-0000070a”, “0?before-bridging-call-hook,s,1”) in new stack
[2022-06-20 16:48:17] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-before-bridging-call:13] Return(“PJSIP/4017-0000070a”, “”) in new stack
[2022-06-20 16:48:17] VERBOSE[27078][C-00000838] app_stack.c: Spawn extension (cos-all, , 1) exited non-zero on ‘PJSIP/4017-0000070a’
[2022-06-20 16:48:17] VERBOSE[27078][C-00000838] app_stack.c: PJSIP/4017-0000070a Internal Gosub(sub-before-bridging-call,s,1(a60ecb339c5ea480,70102426,4017,no)) complete GOSUB_RETVAL=
[2022-06-20 16:48:17] VERBOSE[27037][C-00000838] app_queue.c: Local/4017@queue-call-to-agents-00000512;1 answered DAHDI/i1/70102426-5e4
[2022-06-20 16:48:17] VERBOSE[27037][C-00000838] res_musiconhold.c: Stopped music on hold on DAHDI/i1/70102426-5e4
[2022-06-20 16:48:17] VERBOSE[27091][C-00000838] app_mixmonitor.c: Begin MixMonitor Recording PJSIP/4017-0000070a
[2022-06-20 16:48:17] VERBOSE[27093][C-00000838] bridge_channel.c: Channel PJSIP/4017-0000070a joined ‘simple_bridge’ basic-bridge <9e0b5e3c-d46e-4c61-a98c-d47c5c000eae>
[2022-06-20 16:48:17] VERBOSE[27078][C-00000838] bridge_channel.c: Channel Local/4017@queue-call-to-agents-00000512;2 joined ‘simple_bridge’ basic-bridge <9e0b5e3c-d46e-4c61-a98c-d47c5c000eae>
[2022-06-20 16:48:17] VERBOSE[27092][C-00000838] bridge_channel.c: Channel Local/4017@queue-call-to-agents-00000512;1 joined ‘simple_bridge’ basic-bridge <30b59710-9e08-477b-a158-67a5db5d9c28>
[2022-06-20 16:48:17] VERBOSE[27037][C-00000838] bridge_channel.c: Channel DAHDI/i1/70102426-5e4 joined ‘simple_bridge’ basic-bridge <30b59710-9e08-477b-a158-67a5db5d9c28>
[2022-06-20 16:48:17] VERBOSE[27093][C-00000838] res_rtp_asterisk.c: 0x7f0cc00b5db0 – Strict RTP switching to RTP target address 192.168.100.71:12736 as source
[2022-06-20 16:48:21] VERBOSE[27093][C-00000838] res_rtp_asterisk.c: 0x7f0cc00b5db0 – Strict RTP learning complete - Locking on source address 192.168.100.71:12736
[2022-06-20 16:48:28] VERBOSE[27078][C-00000838] res_musiconhold.c: Started music on hold, class ‘default’, on channel ‘Local/4017@queue-call-to-agents-00000512;2’
[2022-06-20 16:48:33] VERBOSE[27078][C-00000838] res_musiconhold.c: Stopped music on hold on Local/4017@queue-call-to-agents-00000512;2
[2022-06-20 16:48:40] VERBOSE[27093][C-00000838] bridge_channel.c: Channel PJSIP/4017-0000070a left ‘simple_bridge’ basic-bridge <9e0b5e3c-d46e-4c61-a98c-d47c5c000eae>
[2022-06-20 16:48:40] VERBOSE[27078][C-00000838] bridge_channel.c: Channel Local/4017@queue-call-to-agents-00000512;2 left ‘simple_bridge’ basic-bridge <9e0b5e3c-d46e-4c61-a98c-d47c5c000eae>
[2022-06-20 16:48:40] VERBOSE[27078][C-00000838] pbx.c: Spawn extension (sub-local-dialing, 4017, 50) exited non-zero on ‘Local/4017@queue-call-to-agents-00000512;2’
[2022-06-20 16:48:40] VERBOSE[27078][C-00000838] pbx.c: Executing [h@sub-local-dialing:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Finishing the call”) in new stack
[2022-06-20 16:48:40] VERBOSE[27078][C-00000838] pbx.c: Executing [h@sub-local-dialing:2] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “sub-udpate-virtual-dev-state,s,1(4017,NOT_INUSE)”) in new stack
[2022-06-20 16:48:40] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:1] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Update Virtual Devices State”) in new stack
[2022-06-20 16:48:40] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:2] Set(“Local/4017@queue-call-to-agents-00000512;2”, “EXT_NUM=4017”) in new stack
[2022-06-20 16:48:40] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:3] Set(“Local/4017@queue-call-to-agents-00000512;2”, “NEW_STATUS=NOT_INUSE”) in new stack
[2022-06-20 16:48:40] VERBOSE[27091][C-00000838] app_mixmonitor.c: MixMonitor close filestream (mixed)
[2022-06-20 16:48:40] VERBOSE[27091][C-00000838] app_mixmonitor.c: End MixMonitor Recording PJSIP/4017-0000070a
[2022-06-20 16:48:40] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:4] Set(“Local/4017@queue-call-to-agents-00000512;2”, “EXTENSION_ID=66”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] func_odbc.c: Found no rows [SELECT device_id FROM ombu_devices WHERE extension_id=‘66’ and technology=‘virtual’ and tenant_id=(SELECT tenant_id from ombu_tnants WHERE path=‘a60ecb339c5ea480’)]
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:5] Set(“Local/4017@queue-call-to-agents-00000512;2”, “ODBC_ID=”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:6] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?no_rows”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-udpate-virtual-dev-state,s,14)
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [s@sub-udpate-virtual-dev-state:14] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [h@sub-local-dialing:3] GosubIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?dynamic-routing-connected,s,1(ANSWER,70102426)”) in new stak
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [h@sub-local-dialing:4] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “1?call_ended”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (sub-local-dialing,h,7)
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [h@sub-local-dialing:7] NoOp(“Local/4017@queue-call-to-agents-00000512;2”, “Call ended”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [h@sub-local-dialing:8] Gosub(“Local/4017@queue-call-to-agents-00000512;2”, “notify-call-hangup,s,1”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [s@notify-call-hangup:1] Verbose(“Local/4017@queue-call-to-agents-00000512;2”, “0, Extension Hangup”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] app_verbose.c: Extension Hangup
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [s@notify-call-hangup:2] GotoIf(“Local/4017@queue-call-to-agents-00000512;2”, “0?:incoming”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx_builtins.c: Goto (notify-call-hangup,s,5)
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [s@notify-call-hangup:5] Verbose(“Local/4017@queue-call-to-agents-00000512;2”, “0, Extension Hangup - Incoming Call”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] app_verbose.c: Extension Hangup - Incoming Call
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [s@notify-call-hangup:6] UserEvent(“Local/4017@queue-call-to-agents-00000512;2”, ““EXTENSIONS_SUMMARY”,“Data: INCOMING,70102426,PJSIP/4017-000070a,IN””) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [s@notify-call-hangup:7] Return(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Executing [h@sub-local-dialing:9] Hangup(“Local/4017@queue-call-to-agents-00000512;2”, “”) in new stack
[2022-06-20 16:48:41] VERBOSE[27078][C-00000838] pbx.c: Spawn extension (sub-local-dialing, h, 9) exited non-zero on ‘Local/4017@queue-call-to-agents-00000512;2’
[2022-06-20 16:48:41] VERBOSE[27092][C-00000838] bridge_channel.c: Channel Local/4017@queue-call-to-agents-00000512;1 left ‘simple_bridge’ basic-bridge <30b59710-9e08-477b-a158-67a5db5d9c28>
[2022-06-20 16:48:41] VERBOSE[27037][C-00000838] bridge_channel.c: Channel DAHDI/i1/70102426-5e4 left ‘simple_bridge’ basic-bridge <30b59710-9e08-477b-a158-67a5db5d9c28>
[2022-06-20 16:48:41] VERBOSE[27037][C-00000838] pbx.c: Spawn extension (ext-queues, 12, 15) exited non-zero on ‘DAHDI/i1/70102426-5e4’
[2022-06-20 16:48:41] VERBOSE[27037][C-00000838] pbx.c: Executing [h@ext-queues:1] NoOp(“DAHDI/i1/70102426-5e4”, “Ending Queue Call”) in new stack
[2022-06-20 16:48:41] VERBOSE[27037][C-00000838] pbx.c: Executing [h@ext-queues:2] Hangup(“DAHDI/i1/70102426-5e4”, “”) in new stack
[2022-06-20 16:48:41] VERBOSE[27037][C-00000838] pbx.c: Spawn extension (ext-queues, h, 2) exited non-zero on ‘DAHDI/i1/70102426-5e4’
[2022-06-20 16:48:41] VERBOSE[27037][C-00000838] chan_dahdi.c: Hungup ‘DAHDI/i1/70102426-5e4’

Please follow the instructions in my previous posts.

  1. Your post is missing the debug
  2. A pastebin link makes it easier to read. Your logs as it is right now is very hard to read.

I have to do it again, but for the nature of the client I need to go to theirs office.

I have the issue of agent could not hear the client after resume from hold, but the is another case in which the agent is on the calls and after a couple of minutes (this without hold/resume) the agent can not longer hear the client. I was checking the recording calls for those calls and even know that the agent lost the audio from the client the record file have both audio the client saying “Hello, are you there?” “Hi”, and the agent trying to the same thing.

I think I have solved the issue by choosing a codec in the extension, in this case ulaw.

So now, call comes thru E1, then goes to the queue get answered and if agent out the call on hold ans when ready to resume the call the agent can continue with the call.

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