Multiple DID numbers on single PJSIP Trunk registration

[David_CCTS]

Hi All,

We have multiple tenants all using the same SIP trunk provider, with one SIP registration per tenant.

Some tenants have multiple DID numbers, needing different inbound routes.

How can I Match/Identify the To: sip:XXXXXXXXXXX@IP.ADDRESS:5060 field to route the DID numbers without impacting other tenants.

Matching on the SIP provider domain name is not specific enough.

Any advice would be much appreciated.

[TELECOMIN]

Hello,

For DID routing to tenant, you can specify the DID /or DIDs under “CALLS & SMS Setting” for specific Tenant.

Now inside tenant you can set-up inbound route for that DID / Different DIDs.

[David_CCTS]

Hi Telecomin,

Thank you for the detailed reply, I have added the DIDs in the tenant under “CALLS & SMS” and had already made the inbound route in the tenant. Unfortunately, I still receive busy tone when calling in on the additional DIDs.

This tenant does have it’s own trunk registered, do the “CALLS & SMS” settings rely on the MAIN tenant trunk having these DID numbers?

Many Thanks.

[TELECOMIN]

Hi,

If DIDs are associated with an account which needs registration for authentication, then in that case you need to have that account register under Trunk for DID/ DIDs to get authenticate.

And once the DID/ DIDs are authenticated you should get incoming on Tenant. For outgoing you may use separate main trunk for call termination.

Regards,
HJ

[David_CCTS]

Here is an example of our setup:
Main Tenant has Trunk Registered and has DID numbers
DID1 11112222
DID2 11112223
DID3 11112224

Tenant 2 has it’s own Trunk Registered with it’s own DID numbers
DID1 22223333
DID2 22223334
DID3 22223335

Both tenants trunks are registered to the same provider.