Multi Tenant - calls between tenants doesn't work

I thought tenant to tenant dialing was supported. There was a thread on it which appears to be from the CEO at VitalPBX. How to dial extensions internally between the tenants? and a video explaining how to set this up: Does VitalPBX offer a Multi-Tenant Solution?
So, is tenant to tenant dialing by extension supported? I am confused by your response “No where does it say that you can do that. A quick inquiry with the sales team prior to purchasing would also confirm that.” When indeed the above two links appear to state that you can. Please advise.

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