Lost call history vitxi

x_mos · January 17, 2023, 1:04pm

Hi All & Vitalpbx

when an error appears like the image above then the user logs out and logs in again, all call history will lost

What should I check?

Thanks

maynor · January 17, 2023, 2:52pm

Hello Sir,

Which version of VitXi is it?

Is it the desktop application or the web application?

Regards,

x_mos · January 17, 2023, 3:42pm

Helo Sir,

Vitxi version : 1.1.2-3

Web Base App

Thanks

jppedrosa · January 17, 2023, 3:51pm

We have the same issue. In our side started on 29 November 2022 because the httpd service get slow and after that, we need to reboot httpd service to continue having service.

We have this versions:

VitalPBX Carrier Plus 3.2.3-8 - With 5 Tenants

We opened an internal ticket in support and they continue to find a solution.

x_mos · January 18, 2023, 5:17am

Hi @jppedrosa

Did you get update from support Vitalpbx?

Thanks

jppedrosa · January 18, 2023, 9:33am

They are analyzing but not yet find the issue.

maynor · January 18, 2023, 2:58pm

Hello!

We are already fixing the issue, after testing we have been able to reproduce it,

As soon as the new version is available I will let you know through this ticket,

Regards!