Lost Call History After Reboot - Vitxi 4.2.0-1

VitXi WebRTC
1

Hi Guys,

Call History lost after reboot then made a calls again and calls lost again when I signed out and signed in back. Does anyone here experience the same issue.

1 Like
2

Hello Sir,

Please check if you have a time zone selected:

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image1183×757 39 KB

If you don’t have a time zone selected, please select one, save your changes, and reload VitXi. Then, check if the call history appears.

Best regards,

3

Hi @maynor

Yes, I had selected timezone but my old call history are missing.

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image1598×890 55.1 KB

4

This VitXi user was recently created?

5

Yes, just Yesterday after I installed Vitxi

6

Was the extension associated with this VitXi user already existing, or was it created together with this VitXi user?

7

I just updated the details on the extension in vitalpbx.
I will try to again and check. It seems after that I can’t replicate the issue now. Maybe it is because the new feature of Call History where you can re assign to other user and not getting call history of the old user. Let you know. Thanks anyway.

1 Like
8

Perfect, please let us know if the issue occurs again