We are finding that we need to restart VitXi every 30 minutes or so to keep chats up to date. We also note that the badget and or screen pop. VitXi seems to be extremely flaky and not a via product for business. Can this please be looked at ASAP.
What version of VitalPBX and VitXi are you using?
Vital is 4.5.0-7
VitXi is 4.5.0-4
You are on old versions. See changelog.
Can you please run apt update and apt upgrade?
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Hello!
Could you please proceed to update to the latest available version (4.5.0-6)?
Also, could you kindly provide more details about the issues you’ve been experiencing?
After performing the update, please check if the problems persist.
Additionally, could you please share screenshots of the following settings (make sure to hide any sensitive information):
- Default WebRTC Profile
- HTTP Server
- Mini HTTP Server
- RTP Settings
Best regards,
@maynor are our settings correct? any changes to make?
Hello,
Sorry for the delay in the response,
Yes, the settings are correct. Have you already updated to the latest version 4.5.0-6?
If you are still experiencing issues, please open a ticket in our helpdesk: Login - VitalPBX HelpDesk
Best regards,