Log Out From Queues When Closing The Application | Doesn´t Work

jppedrosa · December 19, 2022, 11:01am

Hi,

We would like to report that when we turn off the computer with this configuration in VitXi:

in this version:

After users turn on the computer and the application starts at the same time, the users keep going logeded in all of queues that has been before turn off the computer and the setting doesn’t have this feature activated

miguel · December 20, 2022, 2:05pm

Did you close the browser before powering off the computer?

jppedrosa · December 20, 2022, 2:13pm

Never. We Just turn off or reboot the computer without closing the applications.

miguel · December 20, 2022, 2:15pm

Well, the Text is clear, it says logout when closing the application.

My advice:

Close the browser
Finally, Power off the computer

jppedrosa · December 20, 2022, 2:28pm

Yes you are right.

If it is possible to add this feature in the new version, we appreciate.

jppedrosa · December 20, 2022, 4:27pm

@miguel

We try this steps that you said and the issue keep going on.

This are our versions:
EDGE version: 108.0.11462.54
VitXi: 1.1.2-3

miguel · December 20, 2022, 4:49pm

Have you tried chrome?

maynor · December 20, 2022, 4:59pm

Hello Sir,

Please try the following: close the active session in the application, close the tab or close the browser. Then re-open the application, log in again, and check if the logged-in user appears in the queues.

Regards,

jppedrosa · December 20, 2022, 5:23pm

yes, we tried with chrome, version: 108.0.5359.125, and the behavior is the same.

jppedrosa · December 20, 2022, 5:32pm

We tried all the possibilities, close WebRTC aplication and reboot computer, close WebRTC aplication and browser and reboot computer, and this just work without problems when we click on the button: “Log out from all” before reboot the computer. We tried in booth system’s, EDGE and Chromer

jppedrosa · December 21, 2022, 1:02am

We found another issue while testing this.

I don’t know if is better create a new topic, but I put here and if it isn’t the right place, please change it.

After doing logout in WebRTC and than reboot the computer, we lost the configurations of Audio and after login again, VitXi get the defaul sound setting (Predefinição) of Windows like in the images bellow:

Befero logout and reboot: