Could you please allow the same behavior to the other keyboard?
This keyboard that has work with IVR’s is hidden and all the employes of the company had report me this difficult because this keyboard is hidden and they don’t fount it.
It is more easier to work with the keyboard on the left side because we see them and is that the employer use to press numbers to make a call.
i am having the same issue, but i am using the correct keyboard to try and send the option for the IVR with no luck.
i have also tried to change the DTMF mode to all the others with no luck.
do you have any other ideas on why this may be.