Issue with SSL Certificate and VitXi Calls After Upgrade

VitalPBX
1

Hello, I wanted to ask if anyone else experienced this:
After upgrading to the latest version of VitalPBX, nginx didn’t apply the HTTPS certificate generated from the online option. I had to manually configure it in the nginx settings.

At the same time, I’m having issues with VitXi:

  • Incoming calls work fine, with audio in both directions.
  • But outgoing calls (both external and internal) get disconnected immediately after being answered.

Any ideas on what might be causing this?

Thanks

1 Like
2

Hello!

Could you please share screenshots of your WebRTC profile and RTP settings?,

Make sure to hide any sensitive information,

Best regards,

3

Hello,

Thanks for your reply!

I was able to solve the issue by reloading the certificates in the WebRTC configuration, following the steps from the official manual. After that, I also reviewed the extension profile to ensure it was set correctly.

The only issue I ran into was with the HTTPS certificate used by the web server (nginx). I had to manually configure it there, since the PBX wasn’t applying the changes automatically.

/etc/nginx/sites-available/vitalpbx
ssl_certificate
ssl_certificate_key

/etc/ssl/certs/ssl-cert-snakeoil.pem

Everything is now working fine.

Best regards,
Tomas

1 Like
4

Perfect! If you have any other issues, don’t hesitate to contact us.

5

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