Issue - Click To Call

Hi VitalPBX Team,

I’m trying to click to call via API with format

API

curl --location -g --request POST 'https://example.com/api/v2/core/click_to_call' \
--header 'app-key: 2eb814c139fc52ad1740ac6ac1874efe' \
--form 'caller="9081375161302"' \
--form 'callee="401"' \
--form 'cid_name="401"' \
--form 'cid_number="401"' \
--form 'myvar="XZYZADSSADASDSADASDADSADASD"' \
--form 'cos_id=1'

9081375161302 is GSM Number (my cellphone)
401 is Queue

When the destination number is busy, it will go to

[failed@cos-all:1] NoOp("OutgoingSpoolFailed", "More than on digit pattern")

And if you look at the CDR there are 3 records, it should be 1 record.

CDR
clicktodial-cdr

Meanwhile, if “9081375161302” is connected and enters the Queue → connects to the CDR agent and Log Normal.

Do you have a solution so that when the call is not connected it will not go to failed@cos-all ?

Can you fix the CDR too?

Here’s the log attachment

 Attempting call on Local/9081375161302@click-to-call/n for 401@cos-all:1 (Retry 1)
    -- Called 9081375161302@click-to-call/n
    -- Executing [9081375161302@click-to-call:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "SUB: Executing Click to Call") in new stack
    -- Executing [9081375161302@click-to-call:2] Set("Local/9081375161302@click-to-call-000000b8;2", "__SKIP_ANSWER=yes") in new stack
    -- Executing [9081375161302@click-to-call:3] Set("Local/9081375161302@click-to-call-000000b8;2", "__FROM_QUEUE_CALLBACK=yes") in new stack
    -- Executing [9081375161302@click-to-call:4] Goto("Local/9081375161302@click-to-call-000000b8;2", "cos-all,9081375161302,1") in new stack
    -- Goto (cos-all,9081375161302,1)
    -- Executing [9081375161302@cos-all:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "More than on digit pattern") in new stack
    -- Executing [9081375161302@cos-all:2] Gosub("Local/9081375161302@click-to-call-000000b8;2", "s,1(9081375161302)") in new stack
    -- Executing [s@cos-all:1] Set("Local/9081375161302@click-to-call-000000b8;2", "EXTENSION=9081375161302") in new stack
    -- Executing [s@cos-all:2] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Dialing 9081375161302 from 401") in new stack
    -- Executing [s@cos-all:3] Gosub("Local/9081375161302@click-to-call-000000b8;2", "sub-set-global-vars,s,1(50d5ca97b0fee8db,9081375161302,parking-1)") in new stack
    -- Executing [s@sub-set-global-vars:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Setting Global Vars") in new stack
    -- Executing [s@sub-set-global-vars:2] Set("Local/9081375161302@click-to-call-000000b8;2", "TENANT_PATH=50d5ca97b0fee8db") in new stack
    -- Executing [s@sub-set-global-vars:3] Set("Local/9081375161302@click-to-call-000000b8;2", "PREFIX=") in new stack
    -- Executing [s@sub-set-global-vars:4] Set("Local/9081375161302@click-to-call-000000b8;2", "__PICKUPMARK=9081375161302") in new stack
    -- Executing [s@sub-set-global-vars:5] Set("Local/9081375161302@click-to-call-000000b8;2", "__PARKINGLOT=parking-1") in new stack
    -- Executing [s@sub-set-global-vars:6] Set("Local/9081375161302@click-to-call-000000b8;2", "__DYNAMIC_FEATURES=custom-features") in new stack
    -- Executing [s@sub-set-global-vars:7] Set("Local/9081375161302@click-to-call-000000b8;2", "ICALL=no") in new stack
    -- Executing [s@sub-set-global-vars:8] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@cos-all:4] Gosub("Local/9081375161302@click-to-call-000000b8;2", "sub-set-call-vars,s,1(50d5ca97b0fee8db,9081375161302,1,cos-all,ARS-all)") in new stack
    -- Executing [s@sub-set-call-vars:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Setting Call Vars") in new stack
    -- Executing [s@sub-set-call-vars:2] Set("Local/9081375161302@click-to-call-000000b8;2", "_TENANT=50d5ca97b0fee8db") in new stack
    -- Executing [s@sub-set-call-vars:3] Set("Local/9081375161302@click-to-call-000000b8;2", "_CALL_DESTINATION=9081375161302") in new stack
    -- Executing [s@sub-set-call-vars:4] Set("Local/9081375161302@click-to-call-000000b8;2", "_COS_ID=1") in new stack
    -- Executing [s@sub-set-call-vars:5] Set("Local/9081375161302@click-to-call-000000b8;2", "_COS_NAME=cos-all") in new stack
    -- Executing [s@sub-set-call-vars:6] Set("Local/9081375161302@click-to-call-000000b8;2", "__TRANSFER_CONTEXT=cos-all") in new stack
    -- Executing [s@sub-set-call-vars:7] Set("Local/9081375161302@click-to-call-000000b8;2", "_ARS=ARS-all") in new stack
    -- Executing [s@sub-set-call-vars:8] Set("Local/9081375161302@click-to-call-000000b8;2", "CDR(tenant)=vitalpbx") in new stack
    -- Executing [s@sub-set-call-vars:9] Set("Local/9081375161302@click-to-call-000000b8;2", "CDR(destination)=9081375161302") in new stack
    -- Executing [s@sub-set-call-vars:10] Set("Local/9081375161302@click-to-call-000000b8;2", "CDR(trunk)=") in new stack
    -- Executing [s@sub-set-call-vars:11] Set("Local/9081375161302@click-to-call-000000b8;2", "CDR(did)=") in new stack
    -- Executing [s@sub-set-call-vars:12] Set("Local/9081375161302@click-to-call-000000b8;2", "__CALLID=1643180833.1071") in new stack
    -- Executing [s@sub-set-call-vars:13] ExecIf("Local/9081375161302@click-to-call-000000b8;2", "0?Set(CHANNEL(language)=)") in new stack
    -- Executing [s@sub-set-call-vars:14] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@cos-all:5] Gosub("Local/9081375161302@click-to-call-000000b8;2", "sub-construct-cid,s,1") in new stack
    -- Executing [s@sub-construct-cid:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Building CID") in new stack
    -- Executing [s@sub-construct-cid:2] Set("Local/9081375161302@click-to-call-000000b8;2", "_CALL_SOURCE=401") in new stack
    -- Executing [s@sub-construct-cid:3] Set("Local/9081375161302@click-to-call-000000b8;2", "_CS=401") in new stack
    -- Executing [s@sub-construct-cid:4] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?return") in new stack
    -- Executing [s@sub-construct-cid:5] Gosub("Local/9081375161302@click-to-call-000000b8;2", "sub-get-device-tree,s,1") in new stack
    -- Executing [s@sub-get-device-tree:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Configuring Device Tree") in new stack
    -- Executing [s@sub-get-device-tree:2] Set("Local/9081375161302@click-to-call-000000b8;2", "DEV_TECHNOLOGY=Local") in new stack
    -- Executing [s@sub-get-device-tree:3] GosubIf("Local/9081375161302@click-to-call-000000b8;2", "1?s-local,1") in new stack
    -- Executing [s-local@sub-get-device-tree:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Try to determianate caller technology 401") in new stack
    -- Executing [s-local@sub-get-device-tree:2] Set("Local/9081375161302@click-to-call-000000b8;2", "TECH_DETERMINATED=no") in new stack
[2022-01-26 14:07:13] WARNING[4219][C-000000d7]: func_channel.c:463 func_channel_read: Unknown or unavailable item requested: 'dahdi_channel'
    -- Executing [s-local@sub-get-device-tree:3] Set("Local/9081375161302@click-to-call-000000b8;2", "DEV_TECHNOLOGY=Local") in new stack
    -- Executing [s-local@sub-get-device-tree:4] Set("Local/9081375161302@click-to-call-000000b8;2", "DEV_TECHNOLOGY=Local") in new stack
    -- Executing [s-local@sub-get-device-tree:5] Set("Local/9081375161302@click-to-call-000000b8;2", "DEV_TECHNOLOGY=Local") in new stack
    -- Executing [s-local@sub-get-device-tree:6] Set("Local/9081375161302@click-to-call-000000b8;2", "TECH_DETERMINATED=no") in new stack
    -- Executing [s-local@sub-get-device-tree:7] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@sub-get-device-tree:4] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "1?return") in new stack
    -- Goto (sub-get-device-tree,s,15)
    -- Executing [s@sub-get-device-tree:15] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@sub-construct-cid:6] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "1?return") in new stack
    -- Goto (sub-construct-cid,s,11)
    -- Executing [s@sub-construct-cid:11] NoOp("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@sub-construct-cid:12] Set("Local/9081375161302@click-to-call-000000b8;2", "CDR(source)=401") in new stack
    -- Executing [s@sub-construct-cid:13] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@cos-all:6] Gosub("Local/9081375161302@click-to-call-000000b8;2", "set-global-tenant-vars,s,1") in new stack
    -- Executing [s@set-global-tenant-vars:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Setting Global Vars for vitalpbx Tenant") in new stack
    -- Executing [s@set-global-tenant-vars:2] Set("Local/9081375161302@click-to-call-000000b8;2", "__TENANT_PATH=50d5ca97b0fee8db") in new stack
    -- Executing [s@set-global-tenant-vars:3] Set("Local/9081375161302@click-to-call-000000b8;2", "__TENANT_PREFIX=") in new stack
    -- Executing [s@set-global-tenant-vars:4] Set("Local/9081375161302@click-to-call-000000b8;2", "__QUEUE_AGENTS_CONTEXT=queue-call-to-agents") in new stack
    -- Executing [s@set-global-tenant-vars:5] Set("Local/9081375161302@click-to-call-000000b8;2", "__FOLLOWME_CONTEXT=ext-followme") in new stack
    -- Executing [s@set-global-tenant-vars:6] Set("Local/9081375161302@click-to-call-000000b8;2", "__HINTS_CONTEXT=extension-hints") in new stack
    -- Executing [s@set-global-tenant-vars:7] Set("Local/9081375161302@click-to-call-000000b8;2", "__DEFAULT_COS=cos-all") in new stack
    -- Executing [s@set-global-tenant-vars:8] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@cos-all:7] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?local-dialing") in new stack
    -- Executing [s@cos-all:8] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Check if is an Emergency Call") in new stack
    -- Executing [s@cos-all:9] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?emergency-calls,9081375161302,1") in new stack
    -- Executing [s@cos-all:10] Gosub("Local/9081375161302@click-to-call-000000b8;2", "sub-lockphone-check,s,1") in new stack
    -- Executing [s@sub-lockphone-check:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "SUB: LOCK PHONE CHECK") in new stack
    -- Executing [s@sub-lockphone-check:2] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?unlock") in new stack
    -- Executing [s@sub-lockphone-check:3] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?unlock") in new stack
    -- Executing [s@sub-lockphone-check:4] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?unlock") in new stack
    -- Executing [s@sub-lockphone-check:5] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?unlock") in new stack
    -- Executing [s@sub-lockphone-check:6] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?:unlock") in new stack
    -- Goto (sub-lockphone-check,s,12)
    -- Executing [s@sub-lockphone-check:12] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@cos-all:11] Gosub("Local/9081375161302@click-to-call-000000b8;2", "sub-local-dialing,s,1") in new stack
    -- Executing [s@sub-local-dialing:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Trying to determine if is a local extension") in new stack
    -- Executing [s@sub-local-dialing:2] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?:return") in new stack
    -- Goto (sub-local-dialing,s,5)
    -- Executing [s@sub-local-dialing:5] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@cos-all:12] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?end-call") in new stack
    -- Executing [s@cos-all:13] Goto("Local/9081375161302@click-to-call-000000b8;2", "cos-all-post,9081375161302,1") in new stack
    -- Goto (cos-all-post,9081375161302,1)
    -- Executing [9081375161302@cos-all-post:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Outbound Route: DEMO_WD") in new stack
    -- Executing [9081375161302@cos-all-post:2] Gosub("Local/9081375161302@click-to-call-000000b8;2", "sub-setup-call-type,s,1(outgoing)") in new stack
    -- Executing [s@sub-setup-call-type:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Determinating Call Type") in new stack
    -- Executing [s@sub-setup-call-type:2] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?return") in new stack
    -- Executing [s@sub-setup-call-type:3] Gosub("Local/9081375161302@click-to-call-000000b8;2", "s-outgoing,1()") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Outgoing Call") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:2] Set("Local/9081375161302@click-to-call-000000b8;2", "__CALL_TYPE=3") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:3] Set("Local/9081375161302@click-to-call-000000b8;2", "__CALL_TYPE_LABEL=OUT") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:4] GosubIf("Local/9081375161302@click-to-call-000000b8;2", "0?s-transit,1") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:5] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@sub-setup-call-type:4] Set("Local/9081375161302@click-to-call-000000b8;2", "__CALL_TYPE_CONFIGURED=yes") in new stack
    -- Executing [s@sub-setup-call-type:5] Set("Local/9081375161302@click-to-call-000000b8;2", "CDR(calltype)=3") in new stack
    -- Executing [s@sub-setup-call-type:6] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [9081375161302@cos-all-post:3] Set("Local/9081375161302@click-to-call-000000b8;2", "DNID=5593081375161302") in new stack
    -- Executing [9081375161302@cos-all-post:4] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Start to Dial Trunks") in new stack
    -- Executing [9081375161302@cos-all-post:5] Goto("Local/9081375161302@click-to-call-000000b8;2", "s-17,1") in new stack
    -- Goto (cos-all-post,s-17,1)
    -- Executing [s-17@cos-all-post:1] Set("Local/9081375161302@click-to-call-000000b8;2", "__CONFIGURED_BY_TENANT=yes") in new stack
    -- Executing [s-17@cos-all-post:2] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Overwrite CID (forced)") in new stack
    -- Executing [s-17@cos-all-post:3] Set("Local/9081375161302@click-to-call-000000b8;2", "CALLERID(all)="WD" <1234>") in new stack
    -- Executing [s-17@cos-all-post:4] Gosub("Local/9081375161302@click-to-call-000000b8;2", "trk-14,5593081375161302,1(from-trk-grp)") in new stack
    -- Executing [5593081375161302@trk-14:1] Set("Local/9081375161302@click-to-call-000000b8;2", "_NTD=5593081375161302") in new stack
    -- Executing [5593081375161302@trk-14:2] Gosub("Local/9081375161302@click-to-call-000000b8;2", "trk-14-dial,5593081375161302,1(from-trk-grp)") in new stack
    -- Executing [5593081375161302@trk-14-dial:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Trunk: TrunkGlobal") in new stack
    -- Executing [5593081375161302@trk-14-dial:2] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Dialing: 5593081375161302") in new stack
    -- Executing [5593081375161302@trk-14-dial:3] Set("Local/9081375161302@click-to-call-000000b8;2", "CDR(trunk)=14") in new stack
    -- Executing [5593081375161302@trk-14-dial:4] Set("Local/9081375161302@click-to-call-000000b8;2", "SKIP_HANGUP_AUDIOS=no") in new stack
    -- Executing [5593081375161302@trk-14-dial:5] Gosub("Local/9081375161302@click-to-call-000000b8;2", "sub-setup-call-type,s,1(outgoing,no)") in new stack
    -- Executing [s@sub-setup-call-type:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Determinating Call Type") in new stack
    -- Executing [s@sub-setup-call-type:2] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?return") in new stack
    -- Executing [s@sub-setup-call-type:3] Gosub("Local/9081375161302@click-to-call-000000b8;2", "s-outgoing,1(no)") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Outgoing Call") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:2] Set("Local/9081375161302@click-to-call-000000b8;2", "__CALL_TYPE=3") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:3] Set("Local/9081375161302@click-to-call-000000b8;2", "__CALL_TYPE_LABEL=OUT") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:4] GosubIf("Local/9081375161302@click-to-call-000000b8;2", "0?s-transit,1") in new stack
    -- Executing [s-outgoing@sub-setup-call-type:5] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s@sub-setup-call-type:4] Set("Local/9081375161302@click-to-call-000000b8;2", "__CALL_TYPE_CONFIGURED=yes") in new stack
    -- Executing [s@sub-setup-call-type:5] Set("Local/9081375161302@click-to-call-000000b8;2", "CDR(calltype)=3") in new stack
    -- Executing [s@sub-setup-call-type:6] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [5593081375161302@trk-14-dial:6] ExecIf("Local/9081375161302@click-to-call-000000b8;2", "0?Set(CALLERID(all)=):") in new stack
    -- Executing [5593081375161302@trk-14-dial:7] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "1?:after-val-sim-calls") in new stack
    -- Executing [5593081375161302@trk-14-dial:8] Set("Local/9081375161302@click-to-call-000000b8;2", "MAX_TENANT_CALLS=0") in new stack
    -- Executing [5593081375161302@trk-14-dial:9] Set("Local/9081375161302@click-to-call-000000b8;2", "TENANT_NAME=vitalpbx") in new stack
    -- Executing [5593081375161302@trk-14-dial:10] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?:after-val-sim-calls") in new stack
    -- Goto (trk-14-dial,5593081375161302,18)
    -- Executing [5593081375161302@trk-14-dial:18] NoOp("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [5593081375161302@trk-14-dial:19] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Configuring Trunk Parameters") in new stack
    -- Executing [5593081375161302@trk-14-dial:20] ExecIf("Local/9081375161302@click-to-call-000000b8;2", "1?Set(CHANNEL(musicclass)=default):") in new stack
    -- Executing [5593081375161302@trk-14-dial:21] Set("Local/9081375161302@click-to-call-000000b8;2", "__TRUNK_MOH_SET=yes") in new stack
    -- Executing [5593081375161302@trk-14-dial:22] Set("Local/9081375161302@click-to-call-000000b8;2", "__TRKDIALOPTIONS=kKt") in new stack
    -- Executing [5593081375161302@trk-14-dial:23] Set("Local/9081375161302@click-to-call-000000b8;2", "ORIGINATOR=401") in new stack
    -- Executing [5593081375161302@trk-14-dial:24] Set("Local/9081375161302@click-to-call-000000b8;2", "RING_TIME=90") in new stack
    -- Executing [5593081375161302@trk-14-dial:25] Set("Local/9081375161302@click-to-call-000000b8;2", "CALLED=5593081375161302") in new stack
    -- Executing [5593081375161302@trk-14-dial:26] Set("Local/9081375161302@click-to-call-000000b8;2", "TRUNK_ENDPOINT=sipses") in new stack
    -- Executing [5593081375161302@trk-14-dial:27] Set("Local/9081375161302@click-to-call-000000b8;2", "__CIDNUM=1234") in new stack
    -- Executing [5593081375161302@trk-14-dial:28] Set("Local/9081375161302@click-to-call-000000b8;2", "__CIDNAME=WD") in new stack
    -- Executing [5593081375161302@trk-14-dial:29] Set("Local/9081375161302@click-to-call-000000b8;2", "FORCE_RECORDING=no") in new stack
    -- Executing [5593081375161302@trk-14-dial:30] Set("Local/9081375161302@click-to-call-000000b8;2", "FILTERED_NUMBER=5593081375161302") in new stack
    -- Executing [5593081375161302@trk-14-dial:31] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?:post-fax") in new stack
    -- Goto (trk-14-dial,5593081375161302,34)
    -- Executing [5593081375161302@trk-14-dial:34] NoOp("Local/9081375161302@click-to-call-000000b8;2", "End Fax Section") in new stack
    -- Executing [5593081375161302@trk-14-dial:35] Dial("Local/9081375161302@click-to-call-000000b8;2", "SIP/sipses/5593081375161302,90,kKtU(sub-call-recording^50d5ca97b0fee8db^401^5593081375161302^no)") in new stack
  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
    -- Called SIP/sipses/5593081375161302
       > 0x7f94e412a460 -- Strict RTP learning after remote address set to: 147.139.137.197:11478
    -- SIP/sipses-00000064 is making progress passing it to Local/9081375161302@click-to-call-000000b8;2
    -- Local/9081375161302@click-to-call-000000b8;1 is making progress
       > 0x7f94e412a460 -- Strict RTP switching to RTP target address 147.139.137.197:11478 as source
[2022-01-26 14:07:21] NOTICE[19036]: res_pjsip/pjsip_distributor.c:676 log_failed_request: Request 'OPTIONS' from '"asterisk" <sip:asterisk@147.139.137.197>' failed for '147.139.137.197:5160' (callid: 483d902600247f632838898c1bce993d@147.139.137.197:5160) - No matching endpoint found
       > 0x7f94e412a460 -- Strict RTP learning complete - Locking on source address 147.139.137.197:11478
    -- SIP/sipses-00000064 redirecting info has changed, passing it to Local/9081375161302@click-to-call-000000b8;2
    -- SIP/sipses-00000064 redirecting info has changed, passing it to Local/9081375161302@click-to-call-000000b8;2
    -- SIP/sipses-00000064 redirecting info has changed, passing it to Local/9081375161302@click-to-call-000000b8;2
    -- SIP/sipses-00000064 is busy
  == Everyone is busy/congested at this time (1:1/0/0)
    -- Executing [5593081375161302@trk-14-dial:36] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?:after-fax") in new stack
    -- Goto (trk-14-dial,5593081375161302,39)
    -- Executing [5593081375161302@trk-14-dial:39] NoOp("Local/9081375161302@click-to-call-000000b8;2", "End Fax Section") in new stack
    -- Executing [5593081375161302@trk-14-dial:40] NoOp("Local/9081375161302@click-to-call-000000b8;2", "After Dial") in new stack
    -- Executing [5593081375161302@trk-14-dial:41] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "1?come-back") in new stack
    -- Goto (trk-14-dial,5593081375161302,43)
    -- Executing [5593081375161302@trk-14-dial:43] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [5593081375161302@trk-14:3] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "1?come-back") in new stack
    -- Goto (trk-14,5593081375161302,5)
    -- Executing [5593081375161302@trk-14:5] Return("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [s-17@cos-all-post:5] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Hangup Cause: 19, Dial Status: BUSY") in new stack
    -- Executing [s-17@cos-all-post:6] ForkCDR("Local/9081375161302@click-to-call-000000b8;2", "e") in new stack
    -- Executing [s-17@cos-all-post:7] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "0?end_call") in new stack
    -- Executing [s-17@cos-all-post:8] GotoIf("Local/9081375161302@click-to-call-000000b8;2", "1?app-termination,hangup,1") in new stack
    -- Goto (app-termination,hangup,1)
    -- Executing [hangup@app-termination:1] NoOp("Local/9081375161302@click-to-call-000000b8;2", "Termination: Hangup Call") in new stack
    -- Executing [hangup@app-termination:2] NoCDR("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
    -- Executing [hangup@app-termination:3] DumpChan("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
================================================================================
    -- Executing [hangup@app-termination:4] Hangup("Local/9081375161302@click-to-call-000000b8;2", "") in new stack
  == Spawn extension (app-termination, hangup, 4) exited non-zero on 'Local/9081375161302@click-to-call-000000b8;2'
    -- Executing [failed@cos-all:1] NoOp("OutgoingSpoolFailed", "More than on digit pattern") in new stack
    -- Executing [failed@cos-all:2] Gosub("OutgoingSpoolFailed", "s,1(failed)") in new stack
    -- Executing [s@cos-all:1] Set("OutgoingSpoolFailed", "EXTENSION=failed") in new stack
    -- Executing [s@cos-all:2] NoOp("OutgoingSpoolFailed", "Dialing failed from 401") in new stack
    -- Executing [s@cos-all:3] Gosub("OutgoingSpoolFailed", "sub-set-global-vars,s,1(50d5ca97b0fee8db,failed,parking-1)") in new stack
    -- Executing [s@sub-set-global-vars:1] NoOp("OutgoingSpoolFailed", "Setting Global Vars") in new stack
    -- Executing [s@sub-set-global-vars:2] Set("OutgoingSpoolFailed", "TENANT_PATH=50d5ca97b0fee8db") in new stack
    -- Executing [s@sub-set-global-vars:3] Set("OutgoingSpoolFailed", "PREFIX=") in new stack
    -- Executing [s@sub-set-global-vars:4] Set("OutgoingSpoolFailed", "__PICKUPMARK=failed") in new stack
    -- Executing [s@sub-set-global-vars:5] Set("OutgoingSpoolFailed", "__PARKINGLOT=parking-1") in new stack
    -- Executing [s@sub-set-global-vars:6] Set("OutgoingSpoolFailed", "__DYNAMIC_FEATURES=custom-features") in new stack
    -- Executing [s@sub-set-global-vars:7] Set("OutgoingSpoolFailed", "ICALL=no") in new stack
    -- Executing [s@sub-set-global-vars:8] Return("OutgoingSpoolFailed", "") in new stack
    -- Executing [s@cos-all:4] Gosub("OutgoingSpoolFailed", "sub-set-call-vars,s,1(50d5ca97b0fee8db,failed,1,cos-all,ARS-all)") in new stack
    -- Executing [s@sub-set-call-vars:1] NoOp("OutgoingSpoolFailed", "Setting Call Vars") in new stack
    -- Executing [s@sub-set-call-vars:2] Set("OutgoingSpoolFailed", "_TENANT=50d5ca97b0fee8db") in new stack
    -- Executing [s@sub-set-call-vars:3] Set("OutgoingSpoolFailed", "_CALL_DESTINATION=failed") in new stack
    -- Executing [s@sub-set-call-vars:4] Set("OutgoingSpoolFailed", "_COS_ID=1") in new stack
    -- Executing [s@sub-set-call-vars:5] Set("OutgoingSpoolFailed", "_COS_NAME=cos-all") in new stack
    -- Executing [s@sub-set-call-vars:6] Set("OutgoingSpoolFailed", "__TRANSFER_CONTEXT=cos-all") in new stack
    -- Executing [s@sub-set-call-vars:7] Set("OutgoingSpoolFailed", "_ARS=ARS-all") in new stack
    -- Executing [s@sub-set-call-vars:8] Set("OutgoingSpoolFailed", "CDR(tenant)=vitalpbx") in new stack
    -- Executing [s@sub-set-call-vars:9] Set("OutgoingSpoolFailed", "CDR(destination)=failed") in new stack
    -- Executing [s@sub-set-call-vars:10] Set("OutgoingSpoolFailed", "CDR(trunk)=") in new stack
    -- Executing [s@sub-set-call-vars:11] Set("OutgoingSpoolFailed", "CDR(did)=") in new stack
    -- Executing [s@sub-set-call-vars:12] Set("OutgoingSpoolFailed", "__CALLID=1643180858.1073") in new stack
    -- Executing [s@sub-set-call-vars:13] ExecIf("OutgoingSpoolFailed", "0?Set(CHANNEL(language)=)") in new stack
    -- Executing [s@sub-set-call-vars:14] Return("OutgoingSpoolFailed", "") in new stack
    -- Executing [s@cos-all:5] Gosub("OutgoingSpoolFailed", "sub-construct-cid,s,1") in new stack
    -- Executing [s@sub-construct-cid:1] NoOp("OutgoingSpoolFailed", "Building CID") in new stack
    -- Executing [s@sub-construct-cid:2] Set("OutgoingSpoolFailed", "_CALL_SOURCE=401") in new stack
    -- Executing [s@sub-construct-cid:3] Set("OutgoingSpoolFailed", "_CS=401") in new stack
    -- Executing [s@sub-construct-cid:4] GotoIf("OutgoingSpoolFailed", "0?return") in new stack
    -- Executing [s@sub-construct-cid:5] Gosub("OutgoingSpoolFailed", "sub-get-device-tree,s,1") in new stack
    -- Executing [s@sub-get-device-tree:1] NoOp("OutgoingSpoolFailed", "Configuring Device Tree") in new stack
    -- Executing [s@sub-get-device-tree:2] Set("OutgoingSpoolFailed", "DEV_TECHNOLOGY=NULL") in new stack
    -- Executing [s@sub-get-device-tree:3] GosubIf("OutgoingSpoolFailed", "0?s-local,1") in new stack
    -- Executing [s@sub-get-device-tree:4] GotoIf("OutgoingSpoolFailed", "0?return") in new stack
    -- Executing [s@sub-get-device-tree:5] GotoIf("OutgoingSpoolFailed", "0?pjsip") in new stack
    -- Executing [s@sub-get-device-tree:6] GotoIf("OutgoingSpoolFailed", "0?:digital") in new stack
    -- Goto (sub-get-device-tree,s,12)
[2022-01-26 14:07:38] WARNING[4218][C-000000d8]: func_channel.c:463 func_channel_read: Unknown or unavailable item requested: 'peername'
[2022-01-26 14:07:38] WARNING[4218][C-000000d8]: func_channel.c:463 func_channel_read: Unknown or unavailable item requested: 'peername'
    -- Executing [s@sub-get-device-tree:12] Set("OutgoingSpoolFailed", "DEV_USER=401") in new stack
    -- Executing [s@sub-get-device-tree:13] Set("OutgoingSpoolFailed", "_INTERFACE=NULL/401") in new stack
    -- Executing [s@sub-get-device-tree:14] Set("OutgoingSpoolFailed", "DEV_TREE=devices/NULL/401") in new stack
    -- Executing [s@sub-get-device-tree:15] Return("OutgoingSpoolFailed", "") in new stack
    -- Executing [s@sub-construct-cid:6] GotoIf("OutgoingSpoolFailed", "0?return") in new stack
    -- Executing [s@sub-construct-cid:7] Set("OutgoingSpoolFailed", "_CALL_SOURCE=401") in new stack
    -- Executing [s@sub-construct-cid:8] Set("OutgoingSpoolFailed", "_CS=401") in new stack
    -- Executing [s@sub-construct-cid:9] ExecIf("OutgoingSpoolFailed", "0?Set(CALLERID(all)=)") in new stack
    -- Executing [s@sub-construct-cid:10] Set("OutgoingSpoolFailed", "_CID_CONSTRUCTED=yes") in new stack
    -- Executing [s@sub-construct-cid:11] NoOp("OutgoingSpoolFailed", "") in new stack
    -- Executing [s@sub-construct-cid:12] Set("OutgoingSpoolFailed", "CDR(source)=401") in new stack
    -- Executing [s@sub-construct-cid:13] Return("OutgoingSpoolFailed", "") in new stack
    -- Executing [s@cos-all:6] Gosub("OutgoingSpoolFailed", "set-global-tenant-vars,s,1") in new stack
    -- Executing [s@set-global-tenant-vars:1] NoOp("OutgoingSpoolFailed", "Setting Global Vars for vitalpbx Tenant") in new stack
    -- Executing [s@set-global-tenant-vars:2] Set("OutgoingSpoolFailed", "__TENANT_PATH=50d5ca97b0fee8db") in new stack
    -- Executing [s@set-global-tenant-vars:3] Set("OutgoingSpoolFailed", "__TENANT_PREFIX=") in new stack
    -- Executing [s@set-global-tenant-vars:4] Set("OutgoingSpoolFailed", "__QUEUE_AGENTS_CONTEXT=queue-call-to-agents") in new stack
    -- Executing [s@set-global-tenant-vars:5] Set("OutgoingSpoolFailed", "__FOLLOWME_CONTEXT=ext-followme") in new stack
    -- Executing [s@set-global-tenant-vars:6] Set("OutgoingSpoolFailed", "__HINTS_CONTEXT=extension-hints") in new stack
    -- Executing [s@set-global-tenant-vars:7] Set("OutgoingSpoolFailed", "__DEFAULT_COS=cos-all") in new stack
    -- Executing [s@set-global-tenant-vars:8] Return("OutgoingSpoolFailed", "") in new stack
    -- Executing [s@cos-all:7] GotoIf("OutgoingSpoolFailed", "0?local-dialing") in new stack
    -- Executing [s@cos-all:8] NoOp("OutgoingSpoolFailed", "Check if is an Emergency Call") in new stack
    -- Executing [s@cos-all:9] GotoIf("OutgoingSpoolFailed", "0?emergency-calls,failed,1") in new stack
    -- Executing [s@cos-all:10] Gosub("OutgoingSpoolFailed", "sub-lockphone-check,s,1") in new stack
    -- Executing [s@sub-lockphone-check:1] NoOp("OutgoingSpoolFailed", "SUB: LOCK PHONE CHECK") in new stack
    -- Executing [s@sub-lockphone-check:2] GotoIf("OutgoingSpoolFailed", "0?unlock") in new stack
    -- Executing [s@sub-lockphone-check:3] GotoIf("OutgoingSpoolFailed", "0?unlock") in new stack
    -- Executing [s@sub-lockphone-check:4] GotoIf("OutgoingSpoolFailed", "0?unlock") in new stack
    -- Executing [s@sub-lockphone-check:5] GotoIf("OutgoingSpoolFailed", "0?unlock") in new stack
    -- Executing [s@sub-lockphone-check:6] GotoIf("OutgoingSpoolFailed", "0?:unlock") in new stack
    -- Goto (sub-lockphone-check,s,12)
    -- Executing [s@sub-lockphone-check:12] Return("OutgoingSpoolFailed", "") in new stack
    -- Executing [s@cos-all:11] Gosub("OutgoingSpoolFailed", "sub-local-dialing,s,1") in new stack
    -- Executing [s@sub-local-dialing:1] NoOp("OutgoingSpoolFailed", "Trying to determine if is a local extension") in new stack
    -- Executing [s@sub-local-dialing:2] GotoIf("OutgoingSpoolFailed", "0?:return") in new stack
    -- Goto (sub-local-dialing,s,5)
    -- Executing [s@sub-local-dialing:5] Return("OutgoingSpoolFailed", "") in new stack
    -- Executing [s@cos-all:12] GotoIf("OutgoingSpoolFailed", "0?end-call") in new stack
    -- Executing [s@cos-all:13] Goto("OutgoingSpoolFailed", "cos-all-post,failed,1") in new stack
    -- Goto (cos-all-post,failed,1)
    -- Channel 'OutgoingSpoolFailed' sent to invalid extension: context,exten,priority=cos-all-post,failed,1
    -- Executing [i@cos-all-post:1] NoOp("OutgoingSpoolFailed", "Invalid dial on post section") in new stack
    -- Executing [i@cos-all-post:2] ForkCDR("OutgoingSpoolFailed", "e") in new stack
    -- Executing [i@cos-all-post:3] ExecIf("OutgoingSpoolFailed", "0?Hangup():") in new stack
    -- Executing [i@cos-all-post:4] Goto("OutgoingSpoolFailed", "invalid-dest-cos,s,1") in new stack
    -- Goto (invalid-dest-cos,s,1)
    -- Executing [s@invalid-dest-cos:1] NoOp("OutgoingSpoolFailed", "Invalid Route Dialed in COS") in new stack
    -- Executing [s@invalid-dest-cos:2] GotoIf("OutgoingSpoolFailed", "0?end") in new stack
    -- Executing [s@invalid-dest-cos:3] GotoIf("OutgoingSpoolFailed", "0?end") in new stack
    -- Executing [s@invalid-dest-cos:4] Playback("OutgoingSpoolFailed", "silence/1&cannot-complete-as-dialed&check-number-dial-again") in new stack
[2022-01-26 14:07:38] ERROR[4218][C-000000d8]: channel.c:5671 set_format: Unable to set format because channel OutgoingSpoolFailed supports no formats
[2022-01-26 14:07:38] WARNING[4218][C-000000d8]: file.c:1262 ast_streamfile: Unable to open silence/1 (format (none)): Function not implemented
[2022-01-26 14:07:38] WARNING[4218][C-000000d8]: app_playback.c:497 playback_exec: Playback failed on OutgoingSpoolFailed for silence/1&cannot-complete-as-dialed&check-number-dial-again
[2022-01-26 14:07:38] ERROR[4218][C-000000d8]: channel.c:5671 set_format: Unable to set format because channel OutgoingSpoolFailed supports no formats
[2022-01-26 14:07:38] WARNING[4218][C-000000d8]: file.c:1262 ast_streamfile: Unable to open cannot-complete-as-dialed (format (none)): Function not implemented
[2022-01-26 14:07:38] WARNING[4218][C-000000d8]: app_playback.c:497 playback_exec: Playback failed on OutgoingSpoolFailed for silence/1&cannot-complete-as-dialed&check-number-dial-again
[2022-01-26 14:07:38] ERROR[4218][C-000000d8]: channel.c:5671 set_format: Unable to set format because channel OutgoingSpoolFailed supports no formats
[2022-01-26 14:07:38] WARNING[4218][C-000000d8]: file.c:1262 ast_streamfile: Unable to open check-number-dial-again (format (none)): Function not implemented
[2022-01-26 14:07:38] WARNING[4218][C-000000d8]: app_playback.c:497 playback_exec: Playback failed on OutgoingSpoolFailed for silence/1&cannot-complete-as-dialed&check-number-dial-again
    -- Executing [s@invalid-dest-cos:5] Hangup("OutgoingSpoolFailed", "") in new stack
  == Spawn extension (invalid-dest-cos, s, 5) exited non-zero on 'OutgoingSpoolFailed'
[2022-01-26 14:07:38] NOTICE[4218][C-000000d8]: pbx_spool.c:450 attempt_thread: Call failed to go through, reason (0) Call Failure (not BUSY, and not NO_ANSWER, maybe Circuit busy or down?)
[2022-01-26 14:07:38] NOTICE[4218][C-000000d8]: pbx_spool.c:453 attempt_thread: Queued call to Local/9081375161302@click-to-call/n expired without completion after 0 attempts

Hi,

This issue also happened on this topics
vitalpbx wombat dialer - VitalPBX - VitalPBX Community

Thanks

Hi sir,

I’m asking this because one of my customers uses @vitalpbx and wants it to be integrated with the wombat dialer. The issue that appears is like the post above, they hope that there will be no problems that arise as above, the CDR is not correct. Can you provide a solution?

Thanks

You were already answered in the other post. The calls are sent to OutgoingSpoolFailed which doesn’t exist in VitalPBX

What I’m wondering is, why is vitalpbx routing pointing to OutgoingSpoolFailed? Maybe if you try it you will be surprised too :slight_smile:

in the log you can see, the call has hangup but why enter it again to failed@call-all

== Spawn extension (app-termination, hangup, 4) exited non-zero on ‘Local/9081375161302@click-to-call-000000b8;2’

That’s a special extension of Asterisk. The call is routed automatically to that extension when the call fails for some reason.

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