Incoming call Request ‘INVITE’ Failed to authenticate

VitalPBX
#1

Hello everyone,

I am a beginner with VitalPbx 4 more used to another well-known one and I have this concern on incoming calls but outgoing no problem.

The only parameter I need to add in another well known “context=from-pstn-toheader”.

But here I am lost

[2023-02-22 11:18:25] NOTICE[20225] res_pjsip/pjsip_distributor.c: Request ‘INVITE’ from ‘“+337XXXXXXXX” sip:07XXXXXXXX@sbc6.fr.sip.ovh;user=phone’ failed for ‘91.121.129.134:5060’ (callid: 08796-LK-5fddeea1-5b2e8d1c1@sbc6.fr.sip.ovh) - Failed to authenticate

THANKS.

#2

Please share your trunk config, please obfuscate your passwords.

#3

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Good morning,
Thank you for your answer, here are screenshots.
Thanks again

#4

Two things you can try

  1. Change the identify order.
  2. Add their IP addresses to the match field
#5

Thanks for the answer,

With OVH French operator, we identify ourselves by the username which is the phone number.

I changed the configuration, it manages to authenticate but I have the following error:

Thank you

[2023-02-23 19:50:41] SECURITY[1305] res_security_log.c: SecurityEvent=“ChallengeSent”,EventTV=“2023-02-23T19:50:41.028+0100”,Severity=“Informational”,Service=“PJSIP”,EventVersion=“1”,AccountID=“0033XXXXXXXXXX”,SessionID="00-07076-00a28aaf-52a4ba6d2@91.121.129.134",LocalAddress=“IPV4/UDP/192.168.1.49/5060”,RemoteAddress=“IPV4/UDP/91.121.129.134/5060”,Challenge=“”

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#6

That’s not an error.

#8

Good morning,

I just redid vitalpbx and redid the settings, here is the error:

THANKS

[2023-02-25 12:12:24] NOTICE[10787] res_pjsip/pjsip_distributor.c: Request ‘INVITE’ from ‘“+33XXXXXXXX” sip:07XXXXXXXX@sbc6.fr.sip.ovh;user=phone’ failed for ‘91.121.129.134:5060’ (callid: 24624-VP-695a23b4-35d629dd4@sbc6.fr.sip.ovh) - Failed to authenticate
[2023-02-25 12:12:24] SECURITY[1585] res_security_log.c: SecurityEvent=“ChallengeResponseFailed”,EventTV=“2023-02-25T12:12:24.796+0100”,Severity=“Error”,Service=“PJSIP”,EventVersion=“1”,AccountID=“0033XXXXXXX”,SessionID=“24624-VP-695a23b4-35d629dd4@sbc6.fr.sip.ovh”,LocalAddress=“IPV4/UDP/192.168.1.49/5060”,RemoteAddress=“IPV4/UDP/91.121.129.134/5060”,Challenge=“1677323544/426777f4a076b5fec8ba65e56eec0ee8”,Response=“56ebc556ce234753c410564eede451bd”,ExpectedResponse=“”

#9

hi

you have to add math filed.

스크린샷 2023-02-26 오전 12.12.19

#11

Hello, norman_namkoong

Thank you for your help, but I just tried it does not work.

I try otherwise.

THANKS.

#12

cheer up!

anyway test with SNGREP! more helpfull.

#13

@PitzKey @norman_namkoong

Good morning;

Thank you for your help, after a lot of testing I went back to version 3.2 then I created in SIP with the following parameters:

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:innocent:it works very well on incoming and outgoing calls.

It does not work PJSIP it bothers me, yet I use it very well with your competitor in PJSIP surely a setting.

Good day

1 Like
#14

Hi aero37,

Good job buddy !