Hello,
We are looking for a way where users can login into queues, and once they answer a call they can fill out a form.
Dialer seems to be doing that, but only for outgoing calls. Is there a way to do this for incoming calls?
Thank you
Hello,
We are looking for a way where users can login into queues, and once they answer a call they can fill out a form.
Dialer seems to be doing that, but only for outgoing calls. Is there a way to do this for incoming calls?
Thank you