Inbound call routing issues

Hi,

I am currently running into an issue where I have a trunk registered in a tenant and inbound calls are not routing. I get the “no route exists to the dialed destination” message. Outbound works fine but inbound is an issue.

cap1

covered up spaces are the did in question
cap2

Did you define the DID in the tenant module? This must be done in the main tenant.

1 Like

That was the issue.
It was also the reason why one of my other trunks & dids wasn’t working all of the sudden either.

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