Currently, the only user profile that is globally available across tenants is the built-in Tenant Administrator.
I would like to suggest the ability to create custom global user profiles from the main tenant, which can then be made available and selectable across all tenants, without needing to recreate the same configuration multiple times.
This would allow for more flexible permission structures and consistent user management across tenants, especially for resellers and partners managing multi-tenant environments. Similar logic already exists for the global visibility of Tenant Administrator, so extending this functionality to custom profiles would be highly beneficial.
The only account that can be modified is the one created together with the tenant.
If I delete that main user, no other account remains available for changes.
So the only option is to delete the tenant entirely and recreate it from scratch.
Iām referring here to the ability to change app availability (such as Voice, AI, CRM, etc.) for any tenant at any time, without being limited to the default settings during creation.
It would be more easy to have a check button in the profile while creating it or editing it to share it with specific tenants and another option to make it global profile that can appear in the customer tenant to select it while creating a new user for that tenant or modifying the user profile. The global option is already made on vitxi under agent profile to make this profile appear for all tenants.